Teresa Mitchell
Daphne
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. I excel in customer service and problem-solving. Skilled in time management and communication, I am committed to professional growth and achieving goals in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
Zoghby's Uniforms
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Emergency Medical Technician
Global Medical Response
08.2020 - 05.2023
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Sales Associate
Zoghby's Uniforms
03.2016 - 08.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Medical Assistant
Gynecology and Infertility Associates
06.2014 - 09.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
South Baldwin Regional Medical Center, Foley, AL
05.2013 - 06.2014
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associate of Science - General Studies
Coastal Alabama Community College
Fairhope, AL07-2026
No Degree - Nursing
Fortis College
Pensacola, FL12-2023
No Degree - Paramedicine
Coastal Alabama Community College
Fairhope, AL05-2022
Certificate - EMT-Advanced
Coastal Alabama Community College
Fairhope, AL12-2020
Certificate - EMT-Basic
Coastal Alabama Community College
Bay Minette, AL08-2020
Certificate - Medical Assisting
Fortis College
Foley, AL06-2013
Skills
- Teamwork and collaboration
- Problem-solving skills
- Medical terminology knowledge
- Vital sign monitoring
- Compassionate
- Patient assessments
- Insurance verification
- Basic life support (CPR and first aid)
- Critical decision-making skills
- Patient stabilization
Certification
- CMA - Certified Medical Assistant
- EMT - Emergency Medical Technician
Timeline
Sales Associate
Zoghby's Uniforms
06.2023 - Current
Emergency Medical Technician
Global Medical Response
08.2020 - 05.2023
Sales Associate
Zoghby's Uniforms
03.2016 - 08.2019
Medical Assistant
Gynecology and Infertility Associates
06.2014 - 09.2015
Medical Assistant
South Baldwin Regional Medical Center, Foley, AL
05.2013 - 06.2014
Associate of Science - General Studies
Coastal Alabama Community College
No Degree - Nursing
Fortis College
No Degree - Paramedicine
Coastal Alabama Community College
Certificate - EMT-Advanced
Coastal Alabama Community College
Certificate - EMT-Basic
Coastal Alabama Community College
Certificate - Medical Assisting
Fortis College
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