Dedicated, resourceful, and experienced individual with strong attention to detail who possesses excellent teamwork and communication skills. Works well under pressure and consistently meets targets and deadlines, while delivering high quality work.
Overview
10
10
years of professional experience
Work History
Intake and Discharge Coordinator-Recuperative Care Center
Colorado Coalition for the Homeless
Denver, CO
10.2022 - Current
Works within an innovative respite program that provides daily support, medical care, and case management for 75 persons experiencing homeless while they recover from an acute medical need
Regularly monitors patient census and bed placement; completes registration, intake, and discharge documents; and audits client files
Provides general support for patient access
Ensures the facility’s client roster database accurately reflects the program population; updates intakes, discharges, and other changes in real time
Supports effective communication between interdisciplinary care team by leading daily huddles with a professional demeanor and recording/distributing notes to program staff
Conducts and documents initial registration, intake, and assessments for program participants; communicates care needs within an interdisciplinary team of medical providers, nurses, BHPs, and case managers
Behavioral Health Technician
ACUTE Center for Eating Disorders of Denver Health
Denver, CO
04.2021 - 10.2022
Maintains close supervision and direct care of patients seeking treatment with eating disorders
Provides supportive care and a safe environment to patients seeking treatment through positive interactions
Assisting patients with daily living activities
Temporary Case Manager-Protective Action Site (Covid-19 Shelter)
Colorado Coalition for the Homeless
Denver, CO
05.2020 - 04.2021
Ensures that each resident is receiving the support and services they require to maintain their housing and support in recovery
Assesses strengths and needs of all new residents and on a regular schedule for established clients
Develops interventions or linkages to address resident’s needs
Case Manager
Eating Recovery Center
Denver, CO
02.2019 - 05.2020
Attend daily team meetings in which patient cases are discussed
Provide treatment updates to outpatient providers weekly
Support with aftercare coordination for disposition planning
Provide referrals to patients for outpatient providers and treatment centers for continuing treatment
Coordinate with receiving treatment facilities to facilitate continuation of care
Communicate with various members of the clinical team and support teams to identify issues and solicit cooperation
Coordinate administrative needs of supporting clinical staff members to assure quality patient care and quality service to both external and internal clients
Assist with completion of admission paperwork
Assist Business Office with creating Movement Report for transitions in level of care and discharge planning
Behavioral Health Counselor
08.2018 - 03.2019
Provides constant and comprehensive patient supervision and support
Facilitates psycho-educational groups and contributes to overall implementation of therapeutic programming
Assist patients with emotional regulation
Treatment Counselor-Lead 1
Shiloh House, Inc
Littleton, CO
04.2018 - 10.2018
Teach skills that are needed to effectively manage problem behaviors
Supervise other team members
Assist in the training process of new team members
Paraprofessional/Counselor
Shiloh House, Inc
Littleton, CO
11.2016 - 04.2018
Utilized interventions to help youth manage problem behaviors in the classroom
Practiced verbal de-escalation strategies during high-risk situations
Aided instructor in miscellaneous tasks and helped students with class assignments
Mental Health Counselor
Third Way Centers
Denver, CO
04.2016 - 11.2016
Monitored behaviors of adolescent youth in residential care setting
Provided youth with the skills needed to effectively manage own behaviors
Taught independent living skills, such as cooking and cleaning
Filing and auditing client case files
Treatment Counselor
Shiloh House, Inc
Littleton, CO
07.2015 - 04.2016
Practiced trauma informed supervision
Reviewed behavioral goals with each client
Developed skill teaching activities to help clients become self-sufficient
Apartment Support Staff
Sinnissippi Centers, Inc
Dixon, IL
07.2014 - 06.2015
Coaching clients to maintain an independent lifestyle by practicing daily living skills
Focused on symptom management, medication monitoring and crisis interventions
Wrote daily progression notes on the client’s progress to meet individualized goals
Education
Bachelor of Social Work -
Aurora University
Aurora, IL
05.2018
Associate of Science -
McHenry County College
Crystal Lake, IL
07.2013
Skills
Team liaison
Strong verbal communication
Task delegation
Proficient in computer literacy
Problem-solving and decision-making skills
Self-motivated and Self-starter
Developing workflows
Process improvement
Motivational interviewing techniques
Cultural competence
Timeline
Intake and Discharge Coordinator-Recuperative Care Center
Colorado Coalition for the Homeless
10.2022 - Current
Behavioral Health Technician
ACUTE Center for Eating Disorders of Denver Health
04.2021 - 10.2022
Temporary Case Manager-Protective Action Site (Covid-19 Shelter)