Teresa Mullally
Phillipsburg,NJ
Summary
Proven Retail Associate at The UPS Store Inc., adept in customer engagement and cash handling accuracy. Enhanced shopping experiences through meticulous organization and proactive problem-solving, contributing to a significant reduction in transaction discrepancies. Skilled in teamwork and relationship building, consistently ensuring operational excellence and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Retail Associate
The UPS Store Inc.
02.2016 - 09.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Provided packing for customers,as well as shipping.
- Notary public
- Coordinated with fellow associates to maintain adequate staffing levels during peak hours of operation.
- Clerical duties including ordering from vendors,faxing,printing,helping with the lobby computer.
- Many other tasks on a daily basis.
Education
High School Diploma -
Warren Hills Regional
Washington, NJSkills
- Reliability
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
- Reliability and punctuality
- Approachability
- Self-directed learning
- Proactivity
- Promotional strategies
- Time Management
- Problem-Solving
- Teamwork
- Relationship Building
- Flexible Schedule
- Suggestive Selling
- Professional Appearance
- Dispute Mediation
- Creative Thinking
- Goal-Driven
- Attention to Detail
- Organization
Additional Information
Worked as a HHA,as well as CNA.
Both licenses are expired and looking into renewing.
My first job out of high school was for a group home for 2 years.
I also worked for The Arc of Warren County for 3 years,had to change locations due to personal reasons.
I'm very interested in moving on in the health care field.
Timeline
Retail Associate
The UPS Store Inc.
02.2016 - 09.2024
High School Diploma -
Warren Hills Regional
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