TERESA MURILLO
Paramount,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver
986 Pharmacy
11.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Remote Scheduler
Flow Health
04.2021 - 08.2022
- Actively monitored incoming emails, and other forms of communication for potential appointment requests
- Maintained a high level of professionalism when interacting with clients via email
- Adhered to company policies and procedures while scheduling appointments
- Utilized various software programs to manage calendars and set up new appointments
- Provided excellent customer service by promptly responding to client inquiries and concerns
- Communicated additions, cancellations, and special requests for appointment schedules to appropriate parties.
Sales Representative
Shade Stems
- Demonstrated excellent customer service skills when dealing with client inquiries
- Developed and maintained relationships with customers to ensure repeat business
- Adapted to and remained flexible in changing, fast-paced work environment
- Used knowledge of products and services to recommend solutions to customers.
Lab Assistant II
Quest Diagnostics
- Prepared, stored, and transferred samples for testing
- Monitored inventory levels of laboratory supplies, identified shortages, and ordered replacements when needed
- Adhered to all safety protocols in each laboratory area
- Assisted in the preparation of laboratory equipment and materials for experiments, including setting up apparatus according to instructions
- Organized sample collections from external sources for further analysis in the lab setting.
Education
Associate of Science - Biological And Physical Sciences
Los Angeles Mission College
Sylmar, CAHigh School Diploma -
Canoga Park High
06.2005
Skills
- Records Management
- Account Management
- Client Service
- Customer Service
- Customer Needs Assessment
- Critical Thinking
- Computer Skills
- Telephone Etiquette
- Problem-Solving
- Patient Scheduling
- Strong Work Ethic
- Data Entry
- Schedule Coordination
Certification
OSHA
volunteer experience
Animal Caretaker, Animal Hope and Wellness, Sherman Oaks, CA, 05/01/19- 08/01/22: Washed, cleaned, and disinfected kennels, cages, and holding areas to prevent the spread of disease. Maintained cleanliness and order in the animal enclosures to ensure their health and safety., Watered and fed animals according to prescribed diets and portions., Relieved boredom and stress by playing, talking to, and petting animals.
Homeless food disbursement, MEND, Pacoima, CA. 06/04/14- 07/01/2017
Help unload and sort out food donations. Assist in communicating with the Spanish speaking in what it is they need.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
986 Pharmacy
11.2023 - Current
Remote Scheduler
Flow Health
04.2021 - 08.2022
Sales Representative
Shade Stems
Lab Assistant II
Quest Diagnostics
Associate of Science - Biological And Physical Sciences
Los Angeles Mission College
High School Diploma -
Canoga Park High
OSHA
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