Teresa Narvaez
Crosby,TX
Summary
Accomplished Clinical Investigational Technician from Md Anderson Medical Cancer Center, adept in specimen collection and bilingual communication, enhances patient and lab coordination. Expert in Office 2021 and EPIC, with a proven track record in improving sample processing efficiency. Skilled in fostering team collaboration while managing multiple tasks with exceptional attention to detail.
Overview
13
13
years of professional experience
Work History
Clinical Investigational Technician
Md Anderson Medical Cancer Center
03.2023 - Current
- Specimen Collection and Processing
- Request, label, and process tissue samples as per protocol.
- Accurately document and store samples for laboratory analysis.
- Recordkeeping
- Maintain logs of sample collection and shipments.
- Act as main contact for sample status and project reports.
- Research-Related Activities
- Attend meetings to ensure understanding of sample collection procedures.
- Package and arrange shipment of samples, coordinating with collaborators and handling dry ice.
- Supply Inventory and Lab Maintenance
- Manage lab supplies and stock, handle equipment maintenance, and perform routine lab tasks.
- Ensure safety protocols are followed to prevent injuries and manage hazardous materials.
- Involves tasks related to pathology and biopsies, with experienced employees possibly mentoring newer staff
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
Patient Service Coordinator
Md Anderson Medical Cancer Center
09.2011 - 03.2023
- Prepares and maintains appointment templates and/or patient records electronically or manually as directed
- Communicates pertinent information regarding appointments, scheduling, and necessary procedure to patients, families, team members and other patient care areas
- Identifies and resolves patient and clinical issues daily.
- Performed duties including registering, assisting, and accommodating all patient needs.
- Schedule patient visits, diagnostic tests.
- Handles and processes complex documents and situations
- Used EPIC to maintain electronic patient files, successfully maintaining patient files.
Phlebotomist Extern
Md Anderson Medical Cancer Center
03.2011 - 09.2011
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, straight needles and Port Cath/ CVC Lines.
- Cautiously following all safety procedures during phlebotomy work
- Able to explain procedures, gain cooperation for positive outcomes
- Assure patient identification to avoid misunderstanding
- Labeling tubes properly to avoid lab errors
- Supported team members by assisting in training new phlebotomists on company policies and best practices.
Education
Associate of Applied Science - Business Management
San Jacinto College District
Pasadena, TX05.2024
Skills
- Proficient in Office 2021, EPIC
- Familiar with Research Protocols
- Over four-year Phlebotomy experience
- Liable for managing multiple issues simultaneously
- Schedule patient visits with Diagnostic Center and EKG
- Team player as well as able to work individually
- Compassionate toward patient needs
- Attention to Detail
- Well-spoken and organized
- Bilingual – Spanish
- Critical thinking
- Time management
- Experience in a clinical setting
- Acts as liaison with patients, families, physicians and lab personnel
- EKG trained
Timeline
Clinical Investigational Technician
Md Anderson Medical Cancer Center
03.2023 - Current
Patient Service Coordinator
Md Anderson Medical Cancer Center
09.2011 - 03.2023
Phlebotomist Extern
Md Anderson Medical Cancer Center
03.2011 - 09.2011
Associate of Applied Science - Business Management
San Jacinto College District
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