Teresa Orozco Romero
Newark
Summary
Dedicated housekeeping professional with a proven track record at Residence Inn Marriott, enhancing guest satisfaction through meticulous bathroom cleaning and efficient waste disposal. Recognized for strong teamwork and effective communication, consistently exceeding cleanliness standards and ensuring timely room turnovers. Committed to maintaining a welcoming environment while utilizing proper chemical usage.
Overview
11
11
years of professional experience
Work History
Housekeeping Cleaner
Residence Inn Marriott
Newark, CA
09.2020 - 04.2025
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
- Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeping Cleaner
Hampton Inn By Hilton
Fremont, CA
06.2018 - 09.2020
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Housekeeping Cleaner
Motel 6 Hotel
Fremont, CA
06.2014 - 09.2018
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
High School Diploma -
Rector Hidalgo High School
Morelia, MichoacánSkills
- Kitchen cleaning
- Waste disposal
- Proper chemical usage
- Bathroom cleaning
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Cleaner
Residence Inn Marriott
09.2020 - 04.2025
Housekeeping Cleaner
Hampton Inn By Hilton
06.2018 - 09.2020
Housekeeping Cleaner
Motel 6 Hotel
06.2014 - 09.2018
High School Diploma -
Rector Hidalgo High School