Summary
Work History
Skills
Education
Overview
Generic

Teresa Ortega

Purchasing Agent
San Diego,CA

Summary

Experienced & Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Considered valuable asset to any team.

Work History

Raw Materials Buyer

Advanced Machining and Tooling
5 2023 - 8 2024
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Maintained complete documentation and records of all purchasing activities.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Developed and improved account relationships.

Customer Service Associate

Walgreens
07.2023 - 11.2023
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Shift Lead

Walgreens
09.2022 - 05.2023
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.

Purchasing Agent II

PRISM MARITIME
10.2019 - 07.2021
  • Improved supplier relationships through regular communication and proactive proble msolving.
  • Increased profitability by analyzing spend data and identifying opportunities for cost reduction.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.

Government Account Manager

Coronado Distribution
08.2018 - 10.2019
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Effectively and professionally communicate with military customers.
  • Developed and fostered vendor relationships
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Developed strong understanding of business processes impacting the vendor management function
  • Provided vendor support, troubleshooted problems, utilized expertise to drive recommendations, and escalated problems as necessary.


Government Sales Support Specialist

Shore Solutions, Inc.
05.2015 - 05.2018
  • Managed and processed quotations and sales for DOD Emall, GSA & Retail
  • Developed and fostered vendor relationships to request pricing and availability.
  • Developed and maintained relationships with key accounts and existing customers.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues related to products, services, and orders.
  • Assisted customers with sales needs such as inventory and shipping questions.

Skills

- Purchasing & Procurement

Education

Certification - Procurement & Sourcing

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2001 -

Overview

2024
2024
years of professional experience

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Teresa OrtegaPurchasing Agent