Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Ramangkoun

North Las Vegas,NV

Summary

Experienced lead manicurist with a strong background in high-end hospitality and spa service. Skilled in client communication, time management, and team coordination to deliver consistent guest satisfaction. Known for maintaining clean workspaces, supporting colleagues during busy periods, and keeping daily schedules running smoothly.

Overview

25
25
years of professional experience

Work History

Lead Manicurist

Desert Beauty Lab
Las Vegas, Nevada
10.2022 - Current
  • Scheduled client appointments and managed daily service flow.
  • Recommended nail care products and provided aftercare instructions to clients.
  • Welcomed customers, informed them about services and products, and addressed inquiries.
  • Supported team members during peak periods to enhance service efficiency.
  • Ensured cleanliness of work areas to uphold Desert Beauty Lab salon standards.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Manicurist

Wynn Las Vegas
Las Vegas, Nevada
08.2015 - 10.2022
  • Delivered manicure and pedicure services for Wynn Las Vegas spa guests.
  • Consulted guests on nail care preferences and service selections.
  • Engaged with clients to understand specific nail care needs, discussing service preferences and special requests.
  • Maintained guest comfort throughout luxury resort salon appointments.
  • Recommended home care products that aligned with Wynn Las Vegas service menus to enhance client satisfaction.
  • Sanitized tools, stations, and surfaces to Wynn spa standards.
  • Followed hygiene, safety, and professional grooming requirements daily.
  • Welcomed customers upon arrival at spa, creating a friendly atmosphere and providing information about services and products while answering questions.

Lead Manicurist/Manicurist/Receptionist

Bellagio Hotel and Casino
Las Vegas, Nevada
05.2002 - 08.2015
  • Provided manicure and pedicure services for Bellagio Spa guests
  • Consistently recognized by management for providing superior customer service.
  • Cultivated strong relationships with clients through attentive service, resulting in repeat visits and referrals.
  • Enhanced client comfort during spa services and consultations, contributing to a positive guest experience
  • Addressed and resolved guest complaints by listening to concerns and providing appropriate solutions.
  • Met with clients to discuss needs, service preferences and special requests.
  • Greeted customers, provided information about services and products, and answered any questions.
  • Sanitized tools, stations, and equipment following spa safety standards
  • Maintained detailed inventory of nail care supplies, polishes, and gel nail colors to ensure availability for services.
  • Handled staff development, budgeting and supply ordering.
  • Managed cash register operations accurately by collecting payments from clients.

Education

High School Diploma -

Eldorado High School
Las Vegas, NV
06-2000

Skills

  • Client communication
  • Customer service
  • Client satisfaction
  • Attention to detail
  • Time management
  • Team coordination
  • Multi-task management
  • Fast-paced adaptability
  • Coordination skills
  • Communication skills
  • Hospitality environment

Timeline

Lead Manicurist

Desert Beauty Lab
10.2022 - Current

Manicurist

Wynn Las Vegas
08.2015 - 10.2022

Lead Manicurist/Manicurist/Receptionist

Bellagio Hotel and Casino
05.2002 - 08.2015

High School Diploma -

Eldorado High School
Teresa Ramangkoun