Teresa Reeder
East Dubuque,Illinois
Summary
Dedicated Dog Groomer with over 15 years of experience, recognized for enhancing pet hygiene and client satisfaction through tailored grooming services. Skilled in animal handling and relationship building, I foster trust with pet owners while educating them on at-home care, ensuring pets receive the best grooming experience possible.
Overview
12
12
years of professional experience
Work History
Dog Groomer
Goodlife Vet Clinic
04.2024 - Current
- Assessed individual grooming needs of pets to deliver tailored grooming services.
- Executed proper bathing techniques to enhance pet hygiene and coat health.
- Managed grooming appointments efficiently to optimize client satisfaction and service flow.
- Trained new staff on grooming techniques and customer service best practices.
- Collaborated with veterinary staff to address health concerns and ensure safe grooming practices.
- Advised clients on pet care and maintenance to promote overall well-being.
- Engaged with pet owners to build trust and loyalty through excellent service.
- Maintained grooming area cleanliness to uphold health and safety standards.
- Identified signs of distress in pets and adjusted grooming techniques accordingly.
- Provided recommendations for pet grooming products to enhance grooming outcomes.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Short Term Disability Rep
Sedgwick
02.2022 - 07.2022
- Assessed short-term disability claims to ensure compliance with company policies and regulations.
- Facilitated communication between clients and healthcare providers to streamline claims processing.
- Documented client interactions accurately to maintain comprehensive records and support data integrity.
- Coordinated with various departments to resolve complex claims issues efficiently.
Dog Groomer
Colonial Terrace Animal Hospital
05.2014 - 02.2022
- Developed detailed grooming records to track pet health and grooming history.
- Facilitated a welcoming environment for pets and their owners during visits.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Education
High School Diploma -
East Dubuque High School
East Dubuque, IL06.2004
Skills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Continuous learning attitude
- Animal first aid
- Canine CPR
Timeline
Dog Groomer
Goodlife Vet Clinic
04.2024 - Current
Short Term Disability Rep
Sedgwick
02.2022 - 07.2022
Dog Groomer
Colonial Terrace Animal Hospital
05.2014 - 02.2022
High School Diploma -
East Dubuque High School