Teresa Rodriguez
Beaverton,OR
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Providence. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
09.2013 - Current
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded(basic) medications following standard procedures.
Education
Associate of Applied Science - Pharmacy
Everest College - Everett
Portland, OR07.2013
Skills
- Advanced Math Skills
- Updating Medication Histories
- Problem-Solving Skills
- Assisting Pharmacists
- Pharmacy Records Management
- Pharmacy Operations
- Inventory Control
- Knowledge of Medical Terminology
- Insurance Billing
- Troubleshooting Malfunctioning Equipment
- High-Volume Environments
- Drug Storage Procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
09.2013 - Current
Associate of Applied Science - Pharmacy
Everest College - Everett
Similar Profiles
Erin Nicole ToneyErin Nicole Toney
Pharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care PharmacyPharmacy Technician Trainee at Walgreen's Pharmacy, Remedi Senior Care Pharmacy
Chloe GrolbertChloe Grolbert
Pharmacy Technician at Walgreen's PharmacyPharmacy Technician at Walgreen's Pharmacy
Wendy BucknerWendy Buckner
Retail Pharmacy Manager at Walgreen's PharmacyRetail Pharmacy Manager at Walgreen's Pharmacy
Isabella DiazIsabella Diaz
Pharmacy Operations Manager at Walgreen's PharmacyPharmacy Operations Manager at Walgreen's Pharmacy
Kris Zickert BSN, RNKris Zickert BSN, RN
Inpatient Nurse Case Manager at Oregon Health & Sciences UniversityInpatient Nurse Case Manager at Oregon Health & Sciences University