I am a reliable team member with a background in fast-paced environments. I have strong communication skills, demonstrating the ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. I am enthusiastic and eager to contribute to the business's success.
While working at Chick-fil-A, I delivered exceptional customer service in a fast-paced environment, ensuring a positive dining experience for every guest. I took customer orders accurately and efficiently, both in-store and via drive-thru, using POS systems. I prepared drinks, desserts, and also bagged food efficiently for customers. I helped maintain a clean environment for team members and dine-in customers as well. I collaborated with team members to support daily operations and uphold the brand’s reputation for hospitality. I handled cash and credit card transactions with accuracy and integrity.
While working at NobiliTea, I prepared and served a variety of teas, and specialty drinks. I also brewed tea and prepared gallons of tea for the customers. I provided friendly and efficient customer service, answered questions about products, and made personalized recommendations. I helped maintain the cleanliness and organization of the shop, including the prep area, counters, and customer seating. I took customers' orders and handled cash and card transactions accurately. I supported team members during busy hours to maintain a smooth and welcoming customer experience. I also obtained upsell skills to promote loyalty cards.
While working at McDonald's, I provided fast and accurate customer service in a fast-paced environment. I efficiently handled cash, credit, and mobile payments at the register, and I prepared and bagged food items, following safety and quality standards. I maintained cleanliness and performed closing duties. I collaborated with coworkers to ensure everything worked smoothly during peak hours. I've resolved customer issues quickly and professionally. I have trained new employees on company procedures and customer service practices, if applicable.