Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Teresa Rojas

Cedar Park

Summary

I am a reliable team member with a background in fast-paced environments. I have strong communication skills, demonstrating the ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. I am enthusiastic and eager to contribute to the business's success.

Overview

4
4
years of professional experience

Work History

Team Member

Chic-Fil-A
San Angelo
02.2025 - Current

While working at Chick-fil-A, I delivered exceptional customer service in a fast-paced environment, ensuring a positive dining experience for every guest. I took customer orders accurately and efficiently, both in-store and via drive-thru, using POS systems. I prepared drinks, desserts, and also bagged food efficiently for customers. I helped maintain a clean environment for team members and dine-in customers as well. I collaborated with team members to support daily operations and uphold the brand’s reputation for hospitality. I handled cash and credit card transactions with accuracy and integrity.

Barista

NobiliTea
San Angelo
03.2024 - 05.2025

While working at NobiliTea, I prepared and served a variety of teas, and specialty drinks. I also brewed tea and prepared gallons of tea for the customers. I provided friendly and efficient customer service, answered questions about products, and made personalized recommendations. I helped maintain the cleanliness and organization of the shop, including the prep area, counters, and customer seating. I took customers' orders and handled cash and card transactions accurately. I supported team members during busy hours to maintain a smooth and welcoming customer experience. I also obtained upsell skills to promote loyalty cards.

Crew Trainer

McDonald's
Austin
07.2021 - 08.2023

While working at McDonald's, I provided fast and accurate customer service in a fast-paced environment. I efficiently handled cash, credit, and mobile payments at the register, and I prepared and bagged food items, following safety and quality standards. I maintained cleanliness and performed closing duties. I collaborated with coworkers to ensure everything worked smoothly during peak hours. I've resolved customer issues quickly and professionally. I have trained new employees on company procedures and customer service practices, if applicable.

Education

High School Diploma -

Vista Ridge High School
Cedar Park, TX
05-2023

Bachelor of Science - Public Health

Angelo State University
San Angelo, TX

Skills

  • Customer service
  • Cash handling
  • Food preparation
  • Conflict resolution
  • Organizational skills
  • Collaboration and teamwork
  • Safety standards
  • Team collaboration
  • Professionalism
  • Effective communication

Languages

Spanish
Limited

Timeline

Team Member

Chic-Fil-A
02.2025 - Current

Barista

NobiliTea
03.2024 - 05.2025

Crew Trainer

McDonald's
07.2021 - 08.2023

High School Diploma -

Vista Ridge High School

Bachelor of Science - Public Health

Angelo State University