Teresa Smith
Birmingham,AL
Summary
Driven Pacemaker Technician with a proven track record at Cardiovascular Associates, adept in technical troubleshooting and enhancing patient care through meticulous attention to detail and superior customer service. Excelled in multitasking and organization, significantly improving efficiency and patient satisfaction. Skilled in both technical diagnostics and compassionate communication, embodying the sought-after blend of hard and soft skills in healthcare.
Overview
13
13
years of professional experience
Work History
Pacemaker Technician
Cardiovascular Sssociates
10.2014 - Current
- Assist patient with technical questions about their device.
- Trained new technicians on various devices
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Preparing reports from multiple device websites to be reviewed by cardiac nurse and electrophysiologist
Patient Care Technician
St Vincent Hospital
01.2012 - 10.2014
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
EKG Monitor Technician
St Vincent’s Hospital
01.2012 - 10.2014
- Maintained detailed records of all monitored EKG data, supporting clinical decision-making processes.
- Actively participated in continuing education opportunities, staying up-to-date on industry advancements and best practices for EKG monitoring techniques.
- Improved patient comfort during EKG procedures with careful electrode placement and clear communication.
- Collaborated with nursing staff to provide comprehensive patient care during cardiac events.
Education
Nursing
Bessemer Tech
Bessemer, ALPatient Care Assistant - Phlebotomy, Cardiac, Patient Care
Jeremiah Hope Academy
Birmingham, AL01.2014
Legal Secretary -
Hertzing College
Birmingham, AL10.1981
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Timeline
Pacemaker Technician
Cardiovascular Sssociates
10.2014 - Current
Patient Care Technician
St Vincent Hospital
01.2012 - 10.2014
EKG Monitor Technician
St Vincent’s Hospital
01.2012 - 10.2014
Nursing
Bessemer Tech
Patient Care Assistant - Phlebotomy, Cardiac, Patient Care
Jeremiah Hope Academy
Legal Secretary -
Hertzing College