Summary
Overview
Work History
Education
Skills
Certification
Languages
Clubs
References
Timeline
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Gustavo Pinedo

Lake Worth,USA

Summary

  • Dynamic professional with extensive knowledge in business, IT, and medicine. Bilingual team player committed to quality, safety, and dependable service. Proven expertise in installing, maintaining, and repairing systems, ensuring optimal performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pacemaker Technician

Medtronic
Lake Worth, USA
01.2025 - Current
  • Assisted the physicians during procedures to ensure proper care and handling of the product.
  • Managed the product with my sales representative to ensure that sales numbers were met, and that inventory was stocked.
  • Ensured that the best care and attention were given to each patient.
  • Troubleshot any issues with devices or programmers that arose to ensure maximum efficiency.
  • Delivered sales pitches on why our product was better than the competition, and why to use ours.

Computer Technician/Sales, Freelance

Self-employed
Lake Worth, USA
04.2014 - Current
  • Constructed computers for clients, ensuring that they received devices suitable to their wants and needs.
  • Generated profits to reinvest in this business, granting me the capability to construct more high-end computers for clients.
  • Educated clients about each of the components in their devices, so as to allow them to have a better understanding of how each part works.
  • I learned how to pay attention to detail while working with such fragile parts and the specific needs of the clients.
  • The problem was solved, and consequently, any arising issues were repaired to ensure client satisfaction.
  • Provided technical support to staff for troubleshooting computer-related problems.
  • Diagnosed hardware and software issues for various computer systems.
  • Maintained inventory of computer parts and equipment for repairs and replacements.

Pacemaker Technician

Abbott Laboratories
West Palm Beach, USA
01.2022 - 08.2023
  • Assured that the device and products were at the disposal of the doctors during the procedures.
  • Ensured that no issues occurred in the operating room during the procedure.
  • Programmed each device specifically for each patient, depending on their cardiac needs.
  • Followed up with each patient to ensure well-being and overall positive changes in health.
  • Assisted the sales manager in meeting sales quotas.
  • I used my knowledge of the product to convince the doctors why our products are better than our competitors.

Sales Associate

Orangetheory Fitness
Boynton Beach, USA
08.2019 - 01.2020
  • Generated profits for the company by making sales of memberships and products.
  • Ensured that customers were satisfied with their purchases, memberships, and devices.
  • Pursued, contacted, and marketed to over 400 leads to bring in new potential clients, to generate more profits.
  • I organized the studio and files to maintain team efficiency.
  • Brought in a multitude of leads over a short period, stimulating profits.
  • Expanded the potential client base by catering to Spanish speakers through native proficiency.
  • Delivered exceptional customer service to enhance member experience.
  • Assisted members with fitness goals and personalized workout plans.
  • Managed inventory and ensured availability of fitness merchandise.

Education

Master of Science - Information Systems with Cybersecurity

Florida International University
Miami, FL
03.2021

Bachelor of Business Administration - Management

Florida International University
Miami, FL, US
07.2019

Skills

  • Computer networking
  • Computer repairs
  • Software troubleshooting
  • Microsoft SQL Server
  • Microsoft Office
  • Windows OS
  • Mac OS
  • SQL
  • Sales

Certification

  • Lean Six Sigma Yellow Belt

Gained in-depth knowledge pertaining to improvements in day-to-day work tasks such as; cutting down on wasted time, reducing the cycle time on a process and the basics of data collecting and measuring outcomes.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Clubs

  • Phoenician Investment Funds
  • The Association of Latino Professionals For America
  • The National Society Of Leadership and Success

References

References available upon request.

Timeline

Pacemaker Technician

Medtronic
01.2025 - Current

Pacemaker Technician

Abbott Laboratories
01.2022 - 08.2023

Sales Associate

Orangetheory Fitness
08.2019 - 01.2020

Computer Technician/Sales, Freelance

Self-employed
04.2014 - Current

Master of Science - Information Systems with Cybersecurity

Florida International University

Bachelor of Business Administration - Management

Florida International University

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