Teresa Suminimo
Kingman,Arizona
Summary
Dynamic ACO Officer at Animal Control Code Enforcement with a proven track record in team collaboration and innovative thinking. Enhanced employee capabilities through effective training programs and improved stakeholder relationships, driving compliance and risk reduction. Skilled in strategic planning and adept at fostering a transparent team environment.
Overview
2
2
years of professional experience
Work History
ACO Officer
Animal Control Code Enforcement
Peach Springs, AZ
06.2024 - Current
- Developed junior staff through mentorship, advancing skillsets and career paths.
- Ensured rigorous compliance with industry standards to reduce risk exposure for the organization.
- Improved team communication by organizing regular meetings and promoting transparency.
- Cultivated relationships with internal and external stakeholders to enhance collaboration opportunities.
- Implemented effective training programs that enriched employee capabilities and professional growth.
- Coordinated emergency service operations for improved response strategies.
- Employed data-driven approaches in strategic planning to assess progress towards objectives.
- Utilized community feedback to refine policing tactics and strengthen public relations.
Gift Shop Cashier
Grand Canyon West
Peach Springs, AZ
11.2023 - 05.2024
- Managed daily cash reconciliation tasks, ensuring accurate accounting of all transactions and preventing monetary losses.
- Provided exceptional customer service through active listening and empathetic communication, addressing concerns effectively while maintaining a positive demeanor.
- Balanced cash drawers at the beginning and end of shifts, verifying that all funds were accounted for accurately before submitting reports to supervisors for review.
- Displayed excellent product knowledge, assisting customers in making informed purchasing decisions.
- Assisted in maintaining visually appealing merchandise displays, enticing customers to make purchases and boosting overall sales.
- Developed strong rapport with customers through friendly interactions, fostering a welcoming atmosphere within the gift shop.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain customer loyalty.
- Demonstrated adaptability and flexibility by covering additional shifts when needed, contributing to a well-functioning team environment.
- Enhanced customer satisfaction by providing efficient and friendly service at the cash register.
- Accurately processed transactions with various payment methods to ensure proper accounting and minimize discrepancies.
- Maintained security awareness while handling large amounts of cash, reducing the risk of theft or loss within the store environment.
- Streamlined checkout process for improved customer experience by maintaining an organized and clean work area.
- Collaborated with fellow team members to maintain adequate inventory levels on the sales floor, ensuring optimal product availability.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Assisted with purchasing decisions and located merchandise for customers.
- Called for back up cashiers during peak times to minimize wait time for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Penn Foster Career School
Scranton, PA06.2025
Skills
- Team collaboration
- Documentation skills
- Innovative thinking
Timeline
ACO Officer
Animal Control Code Enforcement
06.2024 - Current
Gift Shop Cashier
Grand Canyon West
11.2023 - 05.2024
Penn Foster Career School