Teresa Thomas
Phoenix,AZ
Summary
Self-directed event coordinator with over two years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Associate
Pride Group, LLC
06.2023 - Current
- Assisted in the planning and execution of various types of events, from corporate conferences to social gatherings
- Facilitated communication between event stakeholders, including clients, vendors, and team members, fostering a collaborative environment for successful events.
Internal Support Group Leader
Maximus Federal
09.2018 - 11.2022
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
Customer Support Specialist
General Dynamics Information Technology Inc
06.2013 - 08.2018
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Education
Computer Networking Technology - Associate of Applied Science
Remington College
Tempe, AZSkills
- Guest management
- Brand awareness
- Event promotion
- Venue selection
Certification
Certificate of Vocational Skill Training Electronic-Cable Harness Assembler
Maricopa Skill Center, Phoenix Arizona
Work Preference
Desired Job Title
Event AssociateEvent AssistantWork Type
Part TimeWork Location
On-SiteTimeline
Event Associate
Pride Group, LLC
06.2023 - Current
Internal Support Group Leader
Maximus Federal
09.2018 - 11.2022
Customer Support Specialist
General Dynamics Information Technology Inc
06.2013 - 08.2018
Computer Networking Technology - Associate of Applied Science
Remington College
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