Teresa Ursetta
Chicago,IL
Summary
Organized administrative and legal support professional with a B.A. in Criminal Justice and a B.S. in Psychology. Over two years of experience in legal, court, and business operations, with expertise in scheduling, deadline tracking, and record maintenance. Proven ability to coordinate effectively with attorneys, courts, and clients, contributing strong organizational and communication skills to enhance team collaboration.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
State of Illinois - Circuit Court of Cook County
Chicago, Illinois
08.2026 - Current
- Supported court reporting department of 150+ staff and Court Administrator through efficient filing, printing, copying, and phone management.
- Maintained and revised monthly department lists and reports for Court Administrator, proposing checklist to ensure timely deliverables and deadlines.
- Coordinated timekeeping and attendance records to ensure accuracy in staff time tracking.
- Record and update approved staff time off on the shared Outlook calendar, and coordinate vacation requests and cancellations with colleagues.
- Handle confidential court and personnel information with discretion while completing on-the-job training in court operations and records procedures.
Intern
Chicago Advocate Legal
Chicago, Illinois
01.2026 - 04.2026
- Supported attorneys by preparing pleadings, motions, court orders, and correspondence, enhancing document readiness for court
- Executed legal administrative duties in fast-paced office, ensuring accuracy and compliance with legal standards
- Tracked deadlines and prepared case files, enabling attorneys to meet critical legal timelines
- Reviewed client documentation and updated confidential records accurately
- Organized physical and electronic case files for active matters to ensure easy access and retrieval
- Communicated professionally with clients, staff, and outside parties
Business Operations Assistant
Paola's Delights (Family-Owned)
Chicago, Illinois
07.2025 - 04.2026
- Managed high-volume holiday scheduling and met order deadlines efficiently.
- Coordinated customer order scheduling, improving client communication and satisfaction.
- Streamlined daily operations, enhancing efficiency for family-owned business.
- Handled point-of-sale transactions while maintaining organized financial records.
- Processed employee timecards, ensuring accurate attendance records.
- Supported social media marketing efforts, increasing customer engagement and brand visibility.
Subpoena Clerk
Quintairos, Prieto, Wood, & Boyer P.A
Chicago, Illinois
04.2024 - 07.2025
- Managed subpoena intake, preparation, tracking, and compliance to support litigation processes
- Coordinated with attorneys, courts, vendors, and third parties to ensure timely execution of subpoena requests
- Monitored deadlines and secured timely responses to meet court requirements
- Reviewed requests for completeness and accuracy prior to submission
- Maintained detailed records and updated case activity logs to support accurate case documentation
- Handled confidential legal records and sensitive case information
Education
Bachelor of Science - Psychology
Loyola University Chicago
Chicago, ILBachelor of Arts - Criminal Justice
Loyola University Chicago
Chicago, ILSkills
- Legal document preparation
- Deadline Tracking & Compliance
- Case Management & Database Software
- Calendar & Scheduling Coordination
- Timekeeping Coordination
- Microsoft Office Suite (Word, Excel, Outlook)
- Budget Tracking
- Confidential Records Management
- Professional Communication and Customer Service
- Data entry documentation
Timeline
Administrative Assistant
State of Illinois - Circuit Court of Cook County
08.2026 - Current
Intern
Chicago Advocate Legal
01.2026 - 04.2026
Business Operations Assistant
Paola's Delights (Family-Owned)
07.2025 - 04.2026
Subpoena Clerk
Quintairos, Prieto, Wood, & Boyer P.A
04.2024 - 07.2025
Bachelor of Science - Psychology
Loyola University Chicago
Bachelor of Arts - Criminal Justice
Loyola University Chicago