TERESA VANMATRE
LASVEGAS,NV
Summary
Hospitality Supervisor experienced in customer service and fast-paced food and beverage operations. Delivered exceptional guest experiences through effective team coordination and strong attention to detail. Focused on maintaining quality and efficiency in busy environments to enhance overall guest satisfaction.
Overview
15
15
years of professional experience
Work History
Server/Bartender Supervisor
Darden Restaurant Group
11.2016 - 10.2026
- Prepared cocktails and served beverages while following responsible alcohol service standards.
- Recommended menu pairings and promoted add-on sales, enhancing overall guest experience and increasing check averages.
- Delivered attentive table service, ensuring accurate food and beverage orders for optimal guest satisfaction.
- Completed cash and credit card transactions accurately through POS systems.
- Maintained cleanliness of dining and bar areas through thorough side work, contributing to a welcoming atmosphere.
Golden Corral
Service Manager
Terre Haute, Indiana
06.2013 - 10.2016
- Enhanced customer satisfaction through effective problem resolution and friendly service interactions.
- Adapted quickly to fast-paced environments, maintaining productivity under pressure.
- Supported daily operations by collaborating efficiently with team members on tasks.
- Successfully collaborated with team members while also contributing independently to projects.
- Contributed to team success by supporting and guiding colleagues on projects.
- Collaborated with a diverse team to achieve goals and resolve product-related issues.
- Demonstrated self-motivation by meeting deadlines and initiating tasks proactively.
- Quickly learned new processes and adapted to changing work environments.
Catering Manager
Sodexo Food Service
Terre Haute, Indiana
01.2012 - 06.2013
- Coordinated catering events, ensuring menu alignment, staffing, and service standards met client expectations for successful outcomes.
- Collaborated with chefs and clients to design customized menus and dietary accommodations, enhancing event satisfaction and logistics.
- Supervised catering staff, assigning duties and enforcing food safety and hospitality procedures to maintain high service quality.
- Managed banquet setup, service execution, and breakdown for meetings, receptions, and special functions.
- Oversaw event timelines, resolving service issues quickly to maintain seamless guest experiences.
- Trained team members on service standards, sanitation practices, and effective guest communication.
Education
High School Diploma -
Crawfordsville High
Crawfordsville, INSkills
- POS transactions
- Dependable honesty
- Health and safety practices
- Team leadership
- Teamwork
- Team collaboration
- Time management
- Attention to detail
- Multitasking
- Fast learner
- Dependable honesty
- Professional attitude
- POS transactions
Work History
11-2016
Languages
English
Timeline
Server/Bartender Supervisor
Darden Restaurant Group
11.2016 - 10.2026
Golden Corral
Service Manager
06.2013 - 10.2016
Catering Manager
Sodexo Food Service
01.2012 - 06.2013
High School Diploma -
Crawfordsville High