Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Villatoro

San Marcos,CA

Summary

Focused student with knowledge of customer service, data entry and records management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication,

problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

9
9
years of professional experience

Work History

Caregiver

Goldencare
03.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Reception Assistant

Bull Grills and Spas
01.2023 - 02.2024
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Facilitated timely communication between departments by distributing mail, messages, and important documents promptly.
  • Managed inventory levels of office supplies, placing orders before depletion to maintain uninterrupted workflow.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.

Front Desk Agent

Omni Hotels & Resorts
08.2021 - 01.2023
  • Collected room deposits, fees, and payments.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Enforced policies and procedures to increase efficiency.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Cashier

AMPM Arco
03.2016 - 07.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Medical Assistant -

Pima Medical Institute
San Marcos, CA
08-2019

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Scheduling appointments
  • Filing systems
  • Document Preparation
  • Customer and client relations
  • Data Entry
  • File Management
  • Cash Handling
  • Problem-solving skills
  • Hospitality service expertise
  • Front Office Support

Timeline

Caregiver

Goldencare
03.2024 - Current

Reception Assistant

Bull Grills and Spas
01.2023 - 02.2024

Front Desk Agent

Omni Hotels & Resorts
08.2021 - 01.2023

Cashier

AMPM Arco
03.2016 - 07.2021

Medical Assistant -

Pima Medical Institute

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Teresa Villatoro