Summary
Overview
Work History
Education
Skills
Travel, Zumba, Reading
Languages
Timeline
Receptionist

Stephanie Webley

Fort Myers,FL

Summary

Ready to offer exceptional leadership and planning abilities to take on a new role in a Hotel Management setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed leadership standards and market trends.

Overview

15
15
years of professional experience

Work History

Director of Operations

GoldenCare
Fort Myers, FL
03.2017 - 06.2022
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Defined, implemented and revised operational policies and guidelines.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored budget and utilized operational resources.
  • Achieved team goals through formalized training plans, coaching and performance management.

Director of Admissions/Sales & Marketing

Manorcare Health Services
Naples, FL
06.2009 - 03.2017
  • Assisted in patient admission process based on federal and state laws.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Collected, sorted and reviewed marketing information and produced timely corporate reports.
  • Identified trends, areas of opportunity, scale and potential improvements to drive ongoing business vision and optimization.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Marketing Director

Arden Courts
Naples, FL
03.2004 - 07.2006
  • Created innovative strategies to drive customer engagement.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Devised marketing plans using digital strategies, print advertising and word of mouth tactics.
  • Analyzed market trends and competitive landscape to understand opportunities and potential value.
  • Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.

Education

Master of Science - Counseling

Capella University
Minneapolis, MN
06.2024

Bachelor of Science - Health Administration

Lynn University
Boca Raton, FL
06.2001

Skills

  • Sales Promotion
  • Hiring and Onboarding
  • Business Leadership
  • Management Training
  • Originality and Creativity
  • Records Organization and Management
  • Finance and Accounting Oversight

Travel, Zumba, Reading

I am an avid travel and love to experience the outdoors. I love to work off stress with zumba class and enjoy my quiet time reading or listening to jazz music

Languages

Spanish
Limited Working

Timeline

Director of Operations

GoldenCare
03.2017 - 06.2022

Director of Admissions/Sales & Marketing

Manorcare Health Services
06.2009 - 03.2017

Marketing Director

Arden Courts
03.2004 - 07.2006

Master of Science - Counseling

Capella University

Bachelor of Science - Health Administration

Lynn University

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Stephanie Webley