Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Teresa West

Teresa West

Waterloo,SC

Summary

Material handling professional with substantial experience in logistics and warehouse operations. Skilled in inventory management, equipment operation, and safety compliance. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in fast-paced environments.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Material Handler

Cardinal Health
12.2024 - Current

Assistant Store Manager

Family Dollar
01.2023 - 08.2024


  • Led daily operations, ensuring store efficiency and customer satisfaction.
  • Implemented inventory control measures to reduce stock discrepancies.
  • Mentored team members, fostering professional development and enhancing productivity.
  • Developed strategic merchandising plans to boost sales and customer engagement.
  • Coordinated with suppliers for timely restocking of essential merchandise.
  • Established effective communication channels among staff to streamline operations.
  • Managed conflict resolution processes, maintaining a positive work environment.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Independent Contractor

self-employed
06.2021 - 12.2022
  • I am an independent contractor for several businesses. Including Amazon, Point Pickup, Instacart, Uber Eats and Waitr. My daily tasks include scheduling myself blocks to pickup packages and deliver them to customers, take grocery orders from customers, shop their order, then deliver their order. Or go to grocery stores and pick up orders already shopped and deliver to customers. I also take food orders from Uber Eats and Waitr to fill any gaps in my schedule to utilize my time and make sure I make all the money possible throughout my day. I work closely with the customers and merchants to ensure the customer is satisfied from beginning process, all the way to delivery. I am on 5 different platforms on any given day to ensure I have a full schedule. I pick the orders I would like to take to best suit my needs. I exercise excellent time management skills, customer service, scheduling, data entry and record keeping.

Quality Assurance Associate

Wal-Mart Distribution Center
05.2015 - 06.2021
  • Responsible for quality and inventory of freight coming in and going out of warehouse setting. Physically and systematically made changes to the inventory. Found and fixed errors physically and systematically. Cross trained in almost all other areas in warehouse, so have knowledge of the process from receiving into warehouse, all the way to shipping freight out. Worked closely with in house management to ensure the accuracy of freight leaving our building. As well as home office, vendors, management and all associates. Was part of a travel team that traveled to other warehouses in dire need of assistance in getting their workload into and out of the building. Team lead in many special projects leading, training and many other operational tasks required. Was certified to operate almost all equipment in the building and was T3 trainer, which trained new and transferred associates in not only how to operate equipment but their daily job tasks as well. Was a part of the fire brigade.

Material Handler/Forklift Operator

BMW Manufacturing Co., LLC
05.2014 - 05.2015
  • I moved crates of parts from one location to another used to make BMW cars. I also picked parts to go to assembly line.

Forklift Operator

Wal-Mart Distribution Center
09.1996 - 05.2014
  • Licensed to drive RR standup forklift, RC, Stockpicker, Tugger, PE all used in daily use to ensure freight was properly brought into the building, put away for temporary storage, replenished to be order filled, all the way to being shipped out the door.
  • Excelled in a fast paced working environment without sacrificing safety
  • Certified in Equipment operator
  • Loaded and moved pallets containing Many different types of freight
  • Trained Numerous new employees
  • 27 years of Reach stand up lift, RC Stockpicker Tugger PE operating experience

Education

High School Diploma - Diploma

Laurens Dist 55 High School
Laurens, SC
01.1989

Skills

  • English
  • Order Picker
  • Microsoft Outlook

    Shipping & Receiving

    Quality Control
    Administrative ExperienceDelivery Driver Experience
    Data entry
    Time management (10 years)
    Forklift OperatorPhone etiquette (10 years)
    Training & development (10 years)
    Warehouse management system
    Warehouse Experience
    Quality AssuranceMicrosoft Excel (10 years)
    Inventory ControlProduction planning (Less than 1 year)
    Manufacturing
    ForkliftPallet Jack
    Materials HandlingLeadership (10 years)
    10 key calculator (10 years)
    Microsoft Word (10 years)Auditing
    Merchandising
    Customer service
    Packaging
    SAP
    Expert
    Load & Unload
    Reach Truck
    Order Picking
    Freight Experience
    Computer literacy
    Logistics
    RF Scanner
    Route driving (Less than 1 year)
    Computer skills (10 years)
    Quality audits (5 years)

Certification

  • Forklift Certification
  • Driver's License

Languages

English - Expert

Timeline

Material Handler

Cardinal Health
12.2024 - Current

Assistant Store Manager

Family Dollar
01.2023 - 08.2024

Independent Contractor

self-employed
06.2021 - 12.2022

Quality Assurance Associate

Wal-Mart Distribution Center
05.2015 - 06.2021

Material Handler/Forklift Operator

BMW Manufacturing Co., LLC
05.2014 - 05.2015

Forklift Operator

Wal-Mart Distribution Center
09.1996 - 05.2014

High School Diploma - Diploma

Laurens Dist 55 High School

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