Teresa Yarlott
Summary
Accomplished Executive Assistant with a proven track record at Knight Transportation, excelling in C-level executive support and travel planning. Knowledge in World Span GDS and exceptional organization to enhance executive productivity and streamline operations. Renowned for strong problem-solving abilities and maintaining information confidentiality, consistently delivering top-tier customer service and administrative support.
Overview
29
29
years of professional experience
Work History
Executive Assistant
Knight Transportation
02.2001 - Current
- Manage multiple executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Liaison to the board of directors. Create and distribute confidential and sensitive information.
- Streamline all board of director & committee meetings, including calendar, travel arrangements to catering.
- File paperwork and organized computer-based information.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Manage executive personal/family calendar
More Care Agent
America West Airlines
03.1996 - 01.2001
- Represented Airline to ensure exceptional service to top clients and agencies.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Answered incoming calls from Travel from all over the world with ticketing questions and concerns. Offered solutions to ensure top customer service.
Education
High School Diploma -
Polaris High School
Phoenix, AZ05-1986
Skills
- C-level Executive Support
- Travel Planning Corporate and Private
- Efficient on World Span a universal global distribution system (GDS)
- Information confidentiality
- Schedule & calendar planning
- Administrative Support
- Exceptional organization
- Meticulous attention to detail
Timeline
Executive Assistant
Knight Transportation
02.2001 - Current
More Care Agent
America West Airlines
03.1996 - 01.2001
High School Diploma -
Polaris High School
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