TERESA YOUNG
Johnstown,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2027
2027
years of professional experience
Work History
Banquet Server
SGA LISTS, LLC
Saratoga Springs, New York
2026.08 - Current
- Served food and beverages promptly to guests during events.
- Delivered exceptional customer service to elevate guest experiences during events.
- Responded quickly to guest requests and inquiries during events.
- Collaborated with team members to ensure seamless service operations.
- Set up tables and dining areas for events and banquets to create welcoming atmosphere.
- Maintained cleanliness of banquet areas to ensure guest comfort throughout functions.
- Followed safety and sanitation guidelines when handling food items.
- Assisted in breakdown and cleanup of event spaces post-functions.
Housekeeping Cleaner
SGA LISTS, LLC
Saratoga Springs, New York
2026.08 - Current
- Ensured cleanliness by sanitizing rooms and restrooms for a healthy guest environment.
- Followed strict health regulations while utilizing cleaning chemicals safely.
- Maintained common areas to enhance guest satisfaction and comfort.
- Effectively communicated with team members for efficient task organization.
- Reported maintenance concerns promptly to ensure timely resolutions.
- Relocated furniture to clean under and around items. to clean hard-to-reach areas and remove dust.
- Checked all equipment before use, ensuring operational efficiency.
- Regularly transported trash and replenished bathroom supplies.
Business Owner
YOUNG'S
Gloversville, New York
2022.01 - 2026.10
- Developed targeted marketing strategies that increased product visibility and customer engagement.
- Managed daily operations to ensure seamless business functionality.
- Implemented cost-saving measures that enhanced overall profitability.
- Oversaw inventory management to maintain optimal stock levels and organization.
- Coordinated vendor relationships to ensure timely supply delivery and maintain product quality.
- Analyzed sales trends to inform purchasing decisions and promotional strategies.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
Lane Server
Sparetime Entertainment
Clifton Park, New York
2026.08 - 2026.09
- Greeted guests warmly upon arrival, enhancing overall bowling and entertainment experiences.
- Served food and beverages promptly during events to elevate guest satisfaction.
- Monitored guest satisfaction with meals and service, addressing concerns proactively.
- Handled customer complaints professionally, achieving prompt resolutions to enhance experience.
- Coordinated with kitchen staff on special requests or dietary needs to accommodate guests.
- Maintained cleanliness and organization of bowling area and equipment for optimal operation.
- Followed safety protocols while preparing lanes for guest use.
- Operated cash register efficiently, processing guest transactions accurately.
Server
FRANKIE BONES
Hilton Head Island, South Carolina
2026.04 - 2026.07
- Delivered exceptional customer service in fast-paced dining environment.
- Efficiently managed guest orders using restaurant point-of-sale system.
- Promoted menu items and upsold specials to drive sales growth.
- Collaborated with kitchen staff to ensure timely food delivery.
- Responded promptly to inquiries and resolved issues effectively.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
- Communicated with team members to enhance operational efficiency and customer satisfaction.
Senior Wait Staff Member
SEAPINES COUNTRY CLUB
Hilton Head Island, South Carolina
2026.04 - 2026.04
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to streamline food delivery, enhancing guest satisfaction.
- Resolved guest inquiries and issues promptly, improving overall dining experience.
- Maintained cleanliness and organization of dining areas and service stations.
- Monitored dining room activity to provide timely service and ensure guest needs were met.
- Assisted waitstaff during busy periods to enhance operational efficiency.
- Processed payments using POS system, ensuring accuracy in transactions.
- Verified guest age by checking identification before alcohol service. to verify age for alcohol purchases.
SERVER
RAINDANCER STEAKHOUSE
Amsterdam, New York
2025.02 - 2026.03
- Delivered exceptional customer service in fast-paced dining environment.
- Engaged with guests to create memorable dining experiences and increase satisfaction.
- Collaborated with kitchen staff to expedite meal delivery efficiently.
- Processed customer orders accurately using point-of-sale system.
- Promoted desserts, appetizers, and specialty drinks to drive sales and enhance menu visibility.
- Processed cash and credit payments at the register, ensuring accuracy in billing.
- Maintained cleanliness and organization of dining area and kitchen stations.
- Trained new employees on restaurant procedures and plating techniques to ensure consistent service quality.
Catering Server/ DELI SERVER
DOWNTOWN DELI & CATERING
Bluffton, South Carolina
2024.09 - 2024.12
- Set up dining areas for events to ensure seamless catering functions.
- Served food and beverages with emphasis on detail and accuracy.
- Engaged with guests to address inquiries and ensure satisfaction during service.
- Collaborated with kitchen staff for timely meal delivery, optimizing guest satisfaction.
- Coordinated with event planners to meet client requirements and enhance event experience.
- Managed inventory of catering supplies to maintain adequate stock levels.
- Maintained cleanliness of service stations to ensure compliance with sanitation standards.
- Adhered to safety and sanitation guidelines throughout food service activities.
Retail Store Owner
RECE ENTERPRISES LLC
Bluffton, South Carolina
2016.01 - 2024.12
- Managed daily store operations, ensuring smooth workflow adherence.
- Oversaw inventory management, coordinating effective restocking schedules.
- Trained and mentored staff on customer service best practices and sales techniques.
- Implemented financial controls, ensuring budget compliance and effective resource allocation.
- Established vendor relationships, securing favorable product pricing and enhancing inventory turnover.
- Analyzed sales trends to adjust product offerings, improving profitability and customer satisfaction.
- Led team meetings to foster communication and share operational updates routinely.
Business Co-Owner
UNIQUE XPRESSIONS
Bluffton, South Carolina
2011.12 - 2015.12
- Oversaw financial planning, budgeting, and expense management for sustainable growth.
- Managed daily operations, overseeing staffing, inventory control, budgeting, and customer relations to ensure smooth business function.
- Developed targeted marketing strategies that enhanced brand visibility and fostered customer engagement.
- Cultivated strategic partnerships with local businesses to broaden service reach and enhance collaboration.
- Analyzed financial data to identify trends in sales, expenses, profits, and losses.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented quality control measures to maintain consistent service delivery standards.
- Ensured compliance with local laws regarding taxation, labor laws, and health standards.
Store Owner
YOUNG'S VARIETY STORE
Gloversville, New York
2001.09 - 2011.08
- Managed daily operations of diverse retail store, optimizing workflow for improved customer service.
- Supervised inventory management and restocking processes, ensuring product availability and minimizing stockouts.
- Developed marketing strategies that effectively promoted store products and increased sales.
- Maintained accurate financial records while managing budgeting activities to enhance profitability.
- Fostered relationships with suppliers to secure high-quality merchandise at competitive prices.
- Resolved customer complaints promptly, improving customer satisfaction and loyalty.
- Ensured compliance with health and safety regulations, safeguarding customer well-being.
- Monitored competitor activities to remain informed of industry trends and adapt accordingly.
Sales Associate
WALMART
Amsterdam, New York
1997 - 2001
- Provided exceptional service by assisting customers with product selection and inquiries.
- Organized merchandise displays to optimize shopping experience and facilitate customer access.
- Operated cash registers for efficient transaction processing and accurate financial reporting.
- Collaborated with team members to streamline store operations and meet sales targets.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Trained new team members on cash register operation and customer service protocols.
- Created promotional strategies to drive sales volume and engage customers effectively.
- Monitored inventory levels, requesting replenishments to ensure stock availability.
Delivery Driver
Domino's Pizza
Amsterdam, NY
1997 - 1997
- Delivered orders efficiently to customers in designated areas while adhering to traffic regulations.
- Transported goods safely to prevent damage or loss during delivery.
- Updated customers on delivery status to improve overall satisfaction.
- Kept delivery vehicle clean and organized to support efficient operations.
- Handled cash and electronic payments accurately, ensuring transaction integrity.
- Coordinated with team members to guarantee timely order preparation and fulfillment.
- Followed safety protocols for loading, unloading, and securing cargo throughout each shift.
- Checked fuel levels and refueled vehicle to ensure continuous operational readiness.
Assistant Clerk
Fulmont Community Action
Fultonville, New York
1992.06 - 1992.08
- Organized and maintained accurate client records and documentation.
- Executed clerical duties at Fulmont WIC Program, including copying, scanning, faxing, data entry, and scheduling appointments to streamline processes.
- Coordinated daily administrative tasks to enhance team efficiency and support operations.
- Prepared reports, correspondence, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
- Established and maintained a variety of automated and manual files and records.
- Analyzed files and records to retrieve information and address requests promptly.
- Collaborated with staff to ensure effective program implementation and support.
- Processed incoming correspondence and phone calls.
- Copied, faxed sorted and filed records of office activities and business transactions.
CLIENT HELPER
LEXINGTON CENTER
Johnstown, New York
1991.06 - 1991.08
- Instructed clients on essential skills for independence, promoting personal growth and self-sufficiency.
- Taught essential life skills, including name, phone number, and address identification.
- Enhanced clients' money counting skills through targeted verbal prompts, fostering financial literacy.
- Guided clients in understanding colors to enhance daily interactions.
- Supported special needs adults in daily activities. at Lexington in developing practical life competencies.
Education
GED -
HFM BOCES
Johnstown, NY2010-06
Skills
- Event coordination
- Customer service
- Inventory management
- Staff training
- Cash handling
- Team collaboration
- Safety compliance
- Time management
- Communication skills
- Problem resolution
- Attention to detail
- Quality control
- POS operation
- Station restocking and setup
- Fine dining service
- Silverware polishing
- Lifting and carrying
- Alcohol server's certification (SC)
- Weddings coordination
- Buffet setup and takedown
- Table setting expertise
- Banquet hall setup and management
- Adaptive problem solving
- Supply chain management
Timeline
Banquet Server
SGA LISTS, LLC
2026.08 - Current
Housekeeping Cleaner
SGA LISTS, LLC
2026.08 - Current
Lane Server
Sparetime Entertainment
2026.08 - 2026.09
Server
FRANKIE BONES
2026.04 - 2026.07
Senior Wait Staff Member
SEAPINES COUNTRY CLUB
2026.04 - 2026.04
SERVER
RAINDANCER STEAKHOUSE
2025.02 - 2026.03
Catering Server/ DELI SERVER
DOWNTOWN DELI & CATERING
2024.09 - 2024.12
Business Owner
YOUNG'S
2022.01 - 2026.10
Retail Store Owner
RECE ENTERPRISES LLC
2016.01 - 2024.12
Business Co-Owner
UNIQUE XPRESSIONS
2011.12 - 2015.12
Store Owner
YOUNG'S VARIETY STORE
2001.09 - 2011.08
Assistant Clerk
Fulmont Community Action
1992.06 - 1992.08
CLIENT HELPER
LEXINGTON CENTER
1991.06 - 1991.08
Sales Associate
WALMART
1997 - 2001
Delivery Driver
Domino's Pizza
1997 - 1997
GED -
HFM BOCES