Teresa Zimmerman
Roanoke,Indiana
Summary
Proven leader in business development, adept at fostering relationships and driving revenue growth, with a track record of exceeding sales targets at CoreMark. Skilled in CRM management and negotiations, I excel in strategic planning and client relationship building, achieving significant market expansion and customer satisfaction. Demonstrates exceptional team collaboration and communication abilities, ensuring long-term business success.
Overview
11
11
years of professional experience
Work History
Business Development Manager
CoreMark
05.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Account Manager
Lippert Components
09.2021 - 05.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Territory Sales Account Manager
F Mc Connell & Sons
02.2013 - 09.2021
- Fostered a collaborative work environment among team members by sharing best practices geared towards achieving collective results.
- Maintained thorough knowledge of industry trends and competitive landscape, positioning company offerings effectively against competitors.
- Identified potential areas of expansion within the territory by researching untapped markets or under-served industries.
- Provided exceptional customer service, enhancing brand reputation and fostering long-term partnerships with clients.
- Utilized CRM software to track sales activities, analyze performance metrics, and develop actionable insights for continuous improvement efforts.
- Collaborated with internal teams for effective product launches, ensuring seamless integration into the territory.
- Participated in trade shows and conferences, showcasing products while cultivating valuable industry connections for future collaboration opportunities.
- Managed complex negotiations, closing deals while maximizing profitability and customer satisfaction.
- Exceeded sales targets by consistently identifying new business opportunities and maintaining a strong pipeline of prospects.
- Implemented data-driven decision making to optimize territory coverage and prioritize key accounts.
- Increased account growth by developing customized sales strategies and presenting tailored solutions to clients.
- Strengthened client relationships through regular communication, addressing concerns, and providing proactive support.
- Presented compelling product demonstrations tailored to each client''s unique needs, effectively highlighting product features that resonated most strongly with them.
- Delivered comprehensive account management services, resulting in high levels of client retention and repeat business.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Managed over Number accounts within Location territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Attended trade shows and industry events to promote company products and services.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Social Work -
Manchester College
North ManchesterHigh School - General Studies
Wabash High School
Wabash, IN05.1981
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Decision-Making
- Relationship building and management
- Goals and performance
- Verbal and written communication
- CRM Management
- Product Demonstrations
- Revenue Generation
- Prospect targeting
- Networking strength
- Prospecting
- Issue Resolution
- B to B sales
Timeline
Business Development Manager
CoreMark
05.2023 - Current
Account Manager
Lippert Components
09.2021 - 05.2023
Territory Sales Account Manager
F Mc Connell & Sons
02.2013 - 09.2021
Social Work -
Manchester College
High School - General Studies
Wabash High School
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