Teresa A Hawkins
DeSoto,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomy position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification Patient car Technician
1
1
Certification Phlebotomy Technician
Work History
Home Health Care Supervisor
Malinda Hinkle
11.2013 - 12.2021
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Collaborated with store manager to maintain daily operations.
- Spearheaded and implemented new projects to expand scope of engagement.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Ordered all pharmacy supplies and kept check on inventory levels
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
- Communicated with patients, ensuring that medical information was kept private
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Scheduled surgeries, managed pre-certifications and verified insurance coverage
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Ran errands and provided general office support in a professional environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied effective time management techniques to meet tight deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Home Health Care Worker
Sunrise Assisted Living
05.2005 - 11.2013
- Addressed questions and concerns to educate patients on collection process and procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Logged patient information and recorded results into system.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Monitored progress and documented patient health status changes to keep care team updated.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Documented vital statistics and coordinated with health care providers.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Assisted with end-of-life care.
- Researched and recommended community resources to meet clients' needs.
- Constructed cognitively stimulating activities.
- Improved patients' comfort with massage and application of topical treatments.
- Followed nutritional plans to prepare optimal meals.
- Trained new staff members on best practices for home health care.
- Administered medication as directed by physician.
- Administered medications in accordance with doctor's instructions.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided direct personal care and administrative services to clients.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Scheduled and coordinated medical appointments.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Developed rapport to create safe and trusting environment for care.
- Transported clients for medical and personal outings.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Completed household management tasks for clients within private home settings.
- Utilized universal precautions and infection control principles in all aspects of care.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals
- Supported families through difficult times by offering emotional support and education on important care tasks
- Documented vital statistics and coordinated with health care providers
- Provided direct personal care and administrative services to clients
- Assisted with end-of-life care
- Improved patients' comfort with massage and application of topical treatments
- Trained new staff members on best practices for home health care
- Monitored changes in clients' conditions to report concerns to supervisor
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
- Transported clients for medical and personal outings
- Administered medications in accordance with doctor's instructions
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
- Communicated regularly with clients' families to provide updates on health and wellbeing
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes
- Cooked tasty, nourishing meals for patients to promote better nutrition
- Administered medication as directed by physician
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
- Developed rapport to create safe and trusting environment for care
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status
- Assisted disabled clients to support independence and well-being
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies
- Completed household management tasks for clients within private home settings
- Developed and implemented care plans for clients
- Scheduled and coordinated medical appointments
- Constructed cognitively stimulating activities
- Monitored progress and documented patient health status changes to keep care team updated
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals
- Utilized universal precautions and infection control principles in all aspects of care
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness
- Provided mobility assistance such as walking and regular exercising
- Completed entries in log books, journals, and care plans to accurately document and report patient progress
- Researched and recommended community resources to meet clients' needs
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client
- Developed individual care plans for clients based on specific needs
- Provided transportation and appointments management
- Monitored client health by performing routine pulse, temperature and blood pressure checks
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
Patient Care Technician
Methodist Charlton Hospital
Nov - 05.2005
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Supported needs of 1+ residents under long-term care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Transported patients between rooms and appointments or testing locations.
- Followed directions of licensed nurses to administer medications and treatments.
- Used principles of growth and development to provide age-specific treatment and care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Collected and transported specimens to prepare for lab testing.
- Upheld infection control and prevention policies across different patient-facing areas.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Followed directions of licensed nurses to administer medications and treatments
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions
- Answered patient assistance calls, assessed needs, and offered qualified support
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes
- Delivered high-quality care to med Surg patients in hospital facility
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals
- Transported patients between rooms and appointments or testing locations
- Facilitated personal hygiene management, feeding and ambulation
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Organized and replenished unit supplies to maintain team readiness for expected demands
- Helped patients with self-feeding and assisted feeding, based on individual needs
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals
- Supported patient admissions, discharges, and transfers to promote team productivity
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Collected and transported specimens to prepare for lab testing
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Helped patients complete range of motion exercises to prevent loss of function during care
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge
- Documented patient information and care activities in electronic health record
- Upheld infection control and prevention policies across different patient-facing areas
- Supported needs of 17+ residents under long-term care.
- Delivered high-quality care to 17 patients in hospital facility
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Education
GED -
Spence High School
Dallas, TX06.1991
Skills
- Leadership Development
- New Hire Training
- Recruiting and Hiring
- Regulatory and Statutory Compliance
Certification
- Patient care Technician - 13 years
- Phlebotomy Technologist Technician 23 years
- Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Home Health Care Supervisor
Malinda Hinkle
11.2013 - 12.2021
Home Health Care Worker
Sunrise Assisted Living
05.2005 - 11.2013
Patient Care Technician
Methodist Charlton Hospital
Nov - 05.2005
GED -
Spence High School
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