Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Teresa I Gonzalez B

Teresa I Gonzalez B

Coram,NY

Summary

Qualified Desired Position with strong background in providing nurturing and supportive care to children. Successfully assisted in creating engaging activities and maintaining safe environment. Demonstrated skills in effective communication and patience.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Dedicated Job Title successful at collaborating with students, teachers and parents. Strong communication skills and decision-making. Hard worker dedicated to creating positive self-image in children.

Experienced with office management and executive assistance. Utilizes strong organizational and multitasking skills to manage schedules, correspondence, and administrative tasks. Track record of effective communication and problem-solving in busy office settings.

Professional leader with deep experience in team management and collaboration. Skilled in strategic planning, conflict resolution, and fostering productive work environment. Strong focus on achieving results and adapting to changing needs. Known for reliability, effective communication, and motivational leadership.

Overview

17
17
years of professional experience

Work History

Babysitter

Self Employed
02.2016 - 02.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Personal Sales Assistant

Reliance Communications Ltd
03.2008 - 12.2015
  • Enhanced client satisfaction by delivering exceptional customer service and resolving issues promptly.
  • Supported inventory control measures by monitoring stock levels and communicating low supply alerts when necessary.
  • Increased revenue with personalized sales strategies and persuasive communication techniques.
  • Participated in weekly team meetings discussing progress towards goals and strategizing improvements based on performance data.
  • Streamlined internal processes by implementing efficient organization systems for sales documentation and records management.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Waitress and Host

Valentino’s Restaurant
06.2006 - 09.2009
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Checked guests' identification before serving alcoholic beverages.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Group Leader

First Wireless Group
04.2003 - 07.2005
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Developed and executed training programs, elevating team skills and performance.
  • Streamlined operations, reducing waste and increasing efficiency through process optimization.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Collaborated with other departments to optimize production workflows.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Education

ESL Adult Education Program -

Central Islip High School
Central Islip, NY
05.2013

Graduate Certificate -

October 15th Fiscal College
Naranjal, Ecuador
02.2003

Skills

  • Customer service
  • Health and safety compliance
  • Quality assurance
  • Childcare assistance

Languages

Spanish
Native or Bilingual

Timeline

Babysitter

Self Employed
02.2016 - 02.2020

Personal Sales Assistant

Reliance Communications Ltd
03.2008 - 12.2015

Waitress and Host

Valentino’s Restaurant
06.2006 - 09.2009

Group Leader

First Wireless Group
04.2003 - 07.2005

ESL Adult Education Program -

Central Islip High School

Graduate Certificate -

October 15th Fiscal College
Teresa I Gonzalez B