Teresa (Kate) Sydney
Lakewood,Colorado
Summary
Looking for new opportunity in hospitality to leverage strong attention to detail, time management and multitasking abilities. Attentive employee offering remarkable customer service history as concession stand worker. Creative and outgoing with expertise in cross-selling products and services, monitoring inventory and maintaining clean and appealing customer areas.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Staff Member
Great Events
12.2021 - Current
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Responded to inquiries from attendees and addressed any issues or complaints.
Concession Stand Worker
Observ
01.2022 - 08.2023
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Used cash register to process credit card payments.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Monitored inventory and notified management of deficiencies or shortages.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Communicated stand offerings and answered guest questions regarding orders.
Skills
- Customer Inquiries
- Catering Events
- Ticket Taking
- Sanitation Practices
- Customer Care
- Accuracy and Efficiency
Certification
TIPS Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Concession Stand Worker
Observ
01.2022 - 08.2023
Event Staff Member
Great Events
12.2021 - Current
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