Teresa M Smith-Grant
Birmingham,AL
Summary
Although I come from multiple backgrounds/fields. I am a
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2031
2031
years of professional experience
Work History
Clinical Patient Scheduler
1 1 - Current
- Coordinates the daily schedules within a medical facility using clear wave & advantage system.My primary duties typically involve managing the flow of patient care
- A scheduler's responsibilities can include: Scheduling patient appointments for consultations, medical procedures and follow-up visits
- Answering phones and greeting patients.
UAB EYE CARE
01.2019 - 01.2022
Front Desk Administrative Assistant
Tuxedo Terrace
11.2018 - 12.2018
- Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail
- Mail also schedule meetings and travel for executives.
Building Services,UAB
08.2017 - 11.2018
- To perform a variety of skilled or semi-skilled tasks, or skilled labor related to building service work for the upkeep of a safe, clean and healthy living and working environment.
PC Tech
02.2017 - 08.2017
- ULTIMATE TAXES- tasked with maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support
- Help customers identify and overcome issues with their computers
- Examine a computer's circuit board, disk drivers, and other components.
Disputes/Claims Specialists
PRA Call Center
Birmingham, Alabama
02.2016 - 01.2017
- Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings or unsatisfactory services
- Duties included gathering data to formulate reply and preparing correspondence.
Administrative Clerk
BBVA Compass
Birmingham, Alabama
01.2014 - 01.2016
- Assisted and supported with sorting mail, filing, answering phones, greeting customers, and scheduling meeting
- Analyzed and resolved user questions and issues in support of standard company personal computer software applications.
Education
Cosmetology License -
Aveda Institute
Hoover Al10.2021
High School Diploma - undefined
A.H. Parker High School
2014
Skills
- SKILLS AND ABILITIES:
- Communication
- Problem Solving
- Self-management
- Microsoft Office Certification
- Type 60 WPM
- Data Entry Softwares
- Microsoft Word
- Problem Anticipation and Resolution
- EMR Systems
- Critical Thinking
- BLS Certified
- Certified Medical Administrative Specialist
- Computer Proficiency
- Encryption Software
- Timely Processing
- Information Assistance
- Online Systems
- Medical Terminology Knowledge
- Identifying Defects
- Office Coordination
- Software Evaluation
- Issue and Resolution Tracking
- Firmware Development
- Training Material Development
- Tracking and Documentation
- Resolving Problems and Incidents
- Development Documentation
- Case Support
- Hardware and Software Repair
- Leading Software Development Teams
- Troubleshooting Network Issues
- System Performance Assessment
- VMware ESXi
- Defect Analysis and Resolution
- Analytical and Methodical
- Account Administration
- Data Connectivity
- User Experience
- Help Desk Support
- Microsoft Certification
- Computer System Diagnostics Software
- Closing Tickets
- Remote Technical Support
- React JavaScript
Timeline
UAB EYE CARE
01.2019 - 01.2022
Front Desk Administrative Assistant
Tuxedo Terrace
11.2018 - 12.2018
Building Services,UAB
08.2017 - 11.2018
PC Tech
02.2017 - 08.2017
Disputes/Claims Specialists
PRA Call Center
02.2016 - 01.2017
Administrative Clerk
BBVA Compass
01.2014 - 01.2016
Cosmetology License -
Aveda Institute
High School Diploma - undefined
A.H. Parker High School
Clinical Patient Scheduler
1 1 - Current