Teresann Mcintire
West Troy Tool and Die
Covington,OH
1
Language
1
Certification
21
years of professional experience
Detail-oriented professional with extensive experience in quality inspections and data interpretation. Adept at collaborating with production teams to resolve quality issues and enhance product standards, ensuring a culture of safety and efficiency across the facility.
Work History
Manufacturing Quality Technician
7 Years 9 Months- Conducted quality inspections to ensure compliance with manufacturing standards and specifications.
- Developed and maintained inspection protocols for various machining processes.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Trained new technicians on quality assurance procedures and best practices.
- Analyzed defect trends to implement corrective actions and improve product quality.
- Performed root-cause analysis on defective products, driving continuous improvement efforts throughout the facility.
- Enhanced product quality by implementing new inspection techniques and procedures.
- Participated in regular safety meetings, promoting a culture of workplace safety awareness among team members.
- Trained new team members on manufacturing processes, contributing to a skilled workforce.
General Manager
12 Years 10 Months- Developed and implemented strategic plans to enhance customer experience and operational efficiency.
- Managed budgeting and financial reporting, optimizing resource allocation across departments.
- Led a team of managers, fostering collaboration and driving performance improvements throughout the organization.
- Oversaw daily operations, ensuring compliance with company standards and policies.
- Streamlined supply chain processes, reducing costs while maintaining product availability and quality standards.
- Conducted regular staff training sessions to enhance team skills and promote a culture of excellence.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
High School Diploma
Skills
Electrical diagnostics
Inspections and reviews
Process auditing
Quality control
Calibration methods
Root cause analysis
Safety compliance
Quality inspections
Data analysis
Documentation preparation
Measuring instruments
Staff scheduling
Cost control
Inventory management
Operations management
Food safety
Hiring decisions
Customer engagement
Labor management
Health code compliance
Guest relations
Scheduling coordination
Order management
Budget planning
Food preparation
Reservation management
Online ordering management
POS system
Kitchen oversight
Guest experience oversight
Certification
I am forklift license .
I am server safe license.
Languages
English
Full Professional
Timeline
Manufacturing Quality Technician
West Troy Tool and Die
11.2018 - CurrentRead More
General Manager
Buffalo Jaks
01.2006 - 11.2018Read More
Morristown Hamblen High School East
High School Diploma
Read More