Terese Vanloo
Artesia Palms Care Center
Long Beach,CA
7
years of professional experience
Dedicated receptionist with a solid background in front desk operations and patient coordination. Skilled in time management, attention to detail, and effective communication. Ready to leverage expertise in scheduling and client relations to enhance organizational efficiency.
Work History
Receptionist/ CNA/Crew Trainer
10 Months- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients, staff, and external vendors to enhance service delivery, heavy machinery
- Maintained accurate patient records and confidential information using electronic health record systems.
- Assisted ER to the appropriate room for patient readmission and discharge (Following HIPPA)
- Administered a bi-weekly federal allowance to each resident in their room
- Ensured that the resident's Uber would be guaranteed to arrive in a timely manor for their doctor's appointment.
- Assisted residents into vehicle, fed residents according to their diet
- Hosted orientation for new hires including RNs, LVNs, CNA, Reception, Dietician
Receptionist
10 Months- Managed multi-line phone system, directing calls to appropriate staff and departments.
- Coordinated scheduling for church events, ensuring efficient use of resources and facilities.
- Maintained accurate visitor logs and provided exceptional customer service to congregants and guests.
- Developed streamlined check-in processes for events, enhancing guest experience and reducing wait times.
Cashier Manager
4 Years 8 Months- Supervised daily cash handling processes to ensure accuracy and efficiency.
- Trained and mentored new cashiers on customer service protocols and operational procedures.
- Implemented scheduling strategies to optimize staff coverage during peak hours.
- Analyzed sales data to identify trends and adjust staffing accordingly for improved performance.
Education
Associate of Science - Nursing
- 4.0 GPA
- Courses: Psychology (B) , Sociology (A) , Women's Health (A) ASL (A)
High School Diploma
Skills
Time management
Telephone skills
Verbal and written communication
Customer/Client relations
Scheduling appointments
Mail handling
Reception desk management
Attention to detail
Languages
Spanish
Limited Working
Timeline
Receptionist/ CNA/Crew Trainer
Artesia Palms Care Center
11.2024 - 09.2025Read More
Receptionist
Freedom Church of Long Beach
12.2023 - 10.2024Read More
Cashier Manager
Sears
01.2019 - 09.2023Read More
Long Beach City College
Associate of Science from Nursing
Read More
Paramount High School
High School Diploma
Read More