Teresita Cazarez
Seattle,WA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
6
6
years of professional experience
Work History
Apparel Team Lead
Fred Meyer
Covington
01.2023 - 06.2024
- Developed a daily plan for the apparel department to ensure objectives were met efficiently.
- Inspected merchandise on delivery trucks to ensure accuracy of orders.
- Performed opening and closing duties such as setting up registers, counting cash drawers.
Apparel/Makeup Consultant
Nordstrom
Tukwila, WA
02.2021 - 01.2023
- Applied makeup to clients according to their individual preferences and skin types.
- Provided customers with advice on selecting the right products, colors and techniques for their desired look.
- Greeted customers warmly upon arrival at store and counter.
- Educated customers on current trends in makeup application styles and techniques.
Server
Applebee's Grill + Bar
Federal Way, WA
01.2020 - 08.2020
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Cashier Team Lead
McDonald's
Federal Way, WA
02.2018 - 11.2019
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
High School Diploma -
Westside High School
Wenatchee, WA06-2021
Skills
- Inventory Management
- Attention to Detail
- Multitasking
- Meeting Sales Goals
- Friendly and Helpful
Affiliations
- drawing
- gym
- makeup artist
Languages
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
English
Native/ Bilingual
Timeline
Apparel Team Lead
Fred Meyer
01.2023 - 06.2024
Apparel/Makeup Consultant
Nordstrom
02.2021 - 01.2023
Server
Applebee's Grill + Bar
01.2020 - 08.2020
Cashier Team Lead
McDonald's
02.2018 - 11.2019
High School Diploma -
Westside High School