Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Activities and Honors
Interests
Timeline
Generic

Teresita Franco

Woodside,USA

Summary

With a career spanning from my youth to the present, I take pride in my life's achievements. Embracing the roles of a mother and now a grandmother has brought me immense joy. Interacting with individuals, both new acquaintances and those I've sadly lost over time, has enriched my journey. Overall, I am content with the path I have walked thus far.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Direct Support Specialist

Qsac Family Services
11.2020 - Current
  • Administered assessments to evaluate levels of functioning and develop appropriate strategies for improvement.
  • Assisted in monitoring the health, safety, and well-being of individuals with disabilities.
  • Encouraged independence by teaching daily living skills such as budgeting, cooking, cleaning.
  • Acted as an advocate for clients when communicating with outside agencies or organizations.
  • Maintained accurate records of client's progress.
  • Performed housekeeping duties such as laundry, meal preparation, grocery shopping when necessary.
  • Provided emotional support to clients during difficult times or crises situations.
  • Collaborated with multidisciplinary teams including psychiatrists, psychologists, nurses, social workers.
  • Monitored medication administration and provided support to ensure proper use of medications.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Assisted individuals in learning and developing new skills.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Used approved crisis intervention techniques in emergency situations.
  • Assisted individuals in development of social skills to become integrated in community.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed care plan and directions to administer medications.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Monitored health and well-being of clients and reported significant health changes.
  • Built strong and trusting rapport with clients and loved ones.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with maintaining good personal hygiene.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Contributed to case reviews of client status and progress.
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Maintained detailed records of services performed on clients.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Drove clients to doctors' appointments and social outings.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Sales Representative

Reliable Auto Sales And Service
01.2015 - Current
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Analyzed customer feedback to improve products and services.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Maintained accurate records of all sales and prospecting activities.
  • Prepared and delivered appropriate presentations on products and services.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Operated register, handled cash and processed credit card transactions.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Home Health Aide

Hope Home Care Services
01.2017 - 07.2020
  • Engaged patients in recreational activities such as reading books or playing games.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Monitored vital signs such as temperature, pulse rate, blood pressure.
  • Prepared meals and snacks according to prescribed diets.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Assisted in ambulation and exercise routines for clients.
  • Transported clients to doctor appointments and social events.
  • Provided companionship and monitored health condition of clients.
  • Provided emotional support and companionship to patients.
  • Assisted clients with bathing, dressing, and incontinence care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Educated patients and families on health care needs, conditions, and options.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Delivered high level of assistance with cooking, meal preparation, and shopping.
  • Planned, prepared or served meals to patients according to prescribed diets.

Manager

Gulf gas Station
02.2015 - 08.2016
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
  • Handled customer complaints in a professional manner while resolving issues promptly.
  • Responding quickly to emergency situations involving hazardous materials or spills.
  • Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
  • Maintaining accurate records of fuel and other store inventory levels.
  • Implementing security measures such as surveillance cameras or alarm systems when necessary.
  • Training new employees on safety protocols and operational processes related to running a gas station.
  • Managing financial transactions such as deposits, refunds, credits.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Professional School Bus Driver

Sunnyside private buses
09.2007 - 08.2010
  • Verified identification of students before allowing them onto the bus.
  • Ensured the safe loading and unloading of students at designated stops.
  • Provided first aid when necessary in case of accidents or medical emergencies en route.
  • Maintained orderly conduct and discipline among students while on board.
  • Communicated with dispatch personnel regarding route changes or delays.
  • Reported any unsafe driving conditions or mechanical problems encountered during trips to appropriate personnel immediately.
  • Notified parents and guardians if their child was absent from school due to missed bus ride.
  • Kept accurate daily logbook entries detailing mileage driven and time spent on duty and off duty status.
  • Performed pre-trip vehicle inspections to ensure safety of passengers.
  • Reported accidents and completed required reports.
  • Operated motorized ramps and lifts to assist special needs students.
  • Learned and followed school transportation procedures.
  • Reported delays, accidents or other traffic and transportation situations to supervisor.
  • Prepared reports that stated total number of students, hours worked or mileage.
  • Acquired and maintained certification in basic first aid and CPR.
  • Safely and patiently escorted small children across roads.
  • Monitored traffic during bus stops to provide safe boarding by students.

Education

High School Diploma -

Julia De Burgos
Manhattan, NY
05.1988

Skills

  • Client advocacy
  • Medication management
  • Crisis intervention
  • Daily living skills
  • Health monitoring
  • Record keeping
  • Emotional support
  • Problem solving
  • Communication skills
  • Team collaboration
  • Activity planning
  • Safety awareness
  • Meal preparation
  • Community integration
  • Patience and tact
  • Training and development
  • Nutrition assistance
  • Transportation support
  • First aid and CPR
  • Transportation assistance

Certification

  • I have fire department issued licenses
  • My child care licenses
  • Car dealer licenses
  • My direct support specialist certificated
  • And my cpr certificate

Languages

English Professional
Spanish Professional
Arabic Professional

Accomplishments

  • I accomplished being a good daughter
  • A good mother
  • Wife
  • And amazing human being

Activities and Honors

love to read interesting books love to volunteer in hospitals and nursing homes helping any one who needs me

Interests

my current projects consist in helping people with autisum and special needs having a voice and protecting them teaching them and giving them love hope and kindness

Timeline

Direct Support Specialist

Qsac Family Services
11.2020 - Current

Home Health Aide

Hope Home Care Services
01.2017 - 07.2020

Manager

Gulf gas Station
02.2015 - 08.2016

Sales Representative

Reliable Auto Sales And Service
01.2015 - Current

Professional School Bus Driver

Sunnyside private buses
09.2007 - 08.2010

High School Diploma -

Julia De Burgos

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