Teresita Gates

• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Monitored employee productivity levels on a regular basis to identify areas of improvement.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.

• Dillard
• Willow Brook Mall, Houston Tx 77070
• Job Title
• Sale Associates

Maria Eovaldi ( Mgr. )

Tel. 281 890 9200

Ext. 503 or 5342

• Customer service is what mostly my job consists of. Deals with sales of varieties of merchandise. Sales is a fast-paced type of job that requires you to be quick, alert, and attentive in assisting customers.
• Assisted customers with finding the right product for their needs. It should be consistent in everything you do, but at the same time, be polite and respectful towards customers and associates. And above all you got to know your merchandise as well as understanding your customer's need and that's what gets me motivate in accomplishing my tasks and goals
• My attitude in this type of business has been recognizes as hard working, devoted loyal, neat and honest. I have always been aware of my surroundings, making sure to address any apologies to the associates. Customers and above me.