TA'LIYAH ROBINSON
Bridgeview,IL
Summary
College Student with 8+ years of experience in client services, recordkeeping, and office administration. Proficient in automation tools, Microsoft Office, Adobe, typed drafts, and memos at 55 wpm typing speed. Answers and screens telephone calls and emails in a courteous manner, while taking messages with a high degree of accuracy. Looking to leverage communication, organizational, and time management skills.
Offering strong interpersonal skills and passion for guiding prospective students. Delivers clear and engaging presentations while adapting to different audience needs. Ready to use and develop communication and organizational skills in administrative role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Desk Receptionist
DePaul University
01.2023 - 08.2025
- Greeted and assisted over 2500 students, staff, and visitors, ensuring a friendly and professional environment
- Enforced building policies and ensured safety protocols were followed
- Demonstrated excellent multitasking abilities by managing front desk operations during busy hours
- Dispatched over 1200 deliveries to ensure timely distribution
- Developed and managed accurate records of students and guest check-ins and handled confidential information with discretion
- Answered phone calls, responded to inquiries, and directed calls to appropriate departments
- (part-time, 20hrs/week)
Admissions Tour Guide
DePaul University
08.2023 - 07.2025
- Conducted tours for over 130 prospective students and their parents, providing detailed information about the Theatre facilities and programs
- Superb at soliciting feedback, interacting, and listening to prospective students, and shared available resources
- Illustrated extensive knowledge of the University’s history, programs, and initiatives to address diverse inquiries effectively, which resulted in efficiency and organizational growth
- Guided students on policies & procedures to foster an ethical climate and provided recommendations to management
- (part-time, 20hrs/week)
Librarian
DePaul University
01.2025 - 06.2025
- Researched, interpreted, and applied all administrative policies & procedures to assist over 40 students and faculty in locating specific scripts and resources for their coursework and productions
- Facilitated check-ins and check-outs of scripts, maintaining an accurate inventory of materials
- Maintained a welcoming and professional demeanor, creating a positive experience for all attendees
- Organized, managed, and provided an extensive collection of recommended scripts and materials to support curriculum, class projects, and ensuring easy access for students and faculty
- (part-time, 20hrs/week)
Professor’s Aid
DePaul University
09.2023 - 03.2024
- Teamed up with the professor to develop lesson plans, schedules, manage communication with students, and address classroom needs
- Performed quality methods and improved efficiency by analyzing detailed records of student attendance, assignments, and grades to ensure accuracy and confidentiality
- Mentored over 30 students by answering questions, clarifying course materials, and offering guidance
- Identified and resolved issues with system’s hardware and software in order for the Professor to efficiently and successfully grade assignments
- (part-time, 20hrs/week)
Education
Bachelor of Fine Arts - Acting, Minor in Animation
DePaul University
Chicago, IL06.2025
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Hydra/Athens, Greece06.2024
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England03.2024
Skills
- Flexibility
- Cross-cultural sensitivity
- Collaboration
- Strong presentation
- Effective communication
- Client service
- Student relations
- Teamwork
- Reliability
- Self motivation
Certification
- Cardiopulmonary resuscitation (CPR) certified, 2024
- Polling Place Technician, 2024
- Microsoft Office (Word, PowerPoint, Excel), 2018
Timeline
Librarian
DePaul University
01.2025 - 06.2025
Professor’s Aid
DePaul University
09.2023 - 03.2024
Admissions Tour Guide
DePaul University
08.2023 - 07.2025
Desk Receptionist
DePaul University
01.2023 - 08.2025
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Bachelor of Fine Arts - Acting, Minor in Animation
DePaul University
COMMUNITY SERVICE
I volunteered for 10 hours at DePaul University's Soup Kitchen, in 2025. I was a Polling Place Technician in Oak Lawn, IL, during the November 2024 elections, I completed 18 hours on-site and 7 hours of online training. I worked closely with Election Judges to assist voters, manage supplies, and ensure the setup, maintenance, and breakdown of election equipment. At the end of the day, I accompanied an Election Judge to deliver voting results to the transfer site. Additionally, I ushered for events such as musical performances and children’s theater at Moraine Valley Community College in Palos Hills, IL, where I contributed 12 hours in November 2024., Beyond these roles, I volunteered with All God’s People in Chicago, IL, in September 2024, spending 6 hours distributing clothing to individuals in need. From October 2019 to June 2021, I contributed 15 hours to various community events at Morgan Park Academy, where I cleaned and organized the school library and decorated the Art Center., This blend of hands-on technical work and meaningful community service has given me valuable experience in teamwork, communication, and serving others.