Teri Aguilar
Summary
Over 28 years of experience in customer service.
Results orientated and self motivated professional who takes pride in identifying and resolving customer needs.
Overview
28
28
years of professional experience
Work History
Licensed Massage Therapist
Spa Reveil
01.2024 - Current
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
Licensed Massage Therapist
XpressSpa
09.2023 - Current
- Team Lead- Training new hire employees.
- Multitasking in a fast-paced environment.
- Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Consistently maintaining high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
- Assisted with administrative tasks such as updating patient records, processing payments, and managing inventory of supplies when necessary.
Licensed Massage Therapist
Lake Austin Spa And Resort
02.2023 - 06.2023
- Provide massages and body treatments to guest
- Meet the needs of guest at all times throughout the service
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Maintain the highest level of product knowledge and have complete knowledge of all spa services.
- Suggest to guest other beneficial treatments offered in the spa.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Understand and use universal precautions when providing services.
Owner
Body Blisse
01.1996 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Liaison between patient and doctors offices by constant communication on their progress and answered any questions asked.
- Continued educational training to reinforce and update skill set.
- Recommend additional techniques for clients to do at home.
- Established foundational processes for business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
BBA - Marketing
University of Texas At Austin
Austin, TX05.1987
Skills
- Trigger Point
- Lymphatic Drainage
- Deep Tissue Massage
- Myofascial Release
- Hot Stones
- Cupping
- Assisted Stretching
- Aromatherapy
- Prenatal
- Chair Massage
Timeline
Licensed Massage Therapist
Spa Reveil
01.2024 - Current
Licensed Massage Therapist
XpressSpa
09.2023 - Current
Licensed Massage Therapist
Lake Austin Spa And Resort
02.2023 - 06.2023
Owner
Body Blisse
01.1996 - Current
BBA - Marketing
University of Texas At Austin
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