Theresa Clark
Newport Beach,CA
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Summary
To utilize my training which enables me to understand patience needs along with years of customer service, A team player, a can do attitude. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Support
Art et Decor
Newport Beach, CA
05.2010 - 04.2022
- Customer Relations
- Qualified Sales Prospects/Established New Customer Relationships
- Maintained Customer Satisfaction/Customer Database
- Created Proposals/Follow-Up Letters/Direct Mail Inserts
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Back Office Medical Assistant
- Obtained Vitals/Roomed Patients, Injections/ Blood Draws, Urinalysis, Drug Screens, DDT's, Rapid D/S, Assisted with Minor Procedures, EKGs
- Front Office Responsibilities: Filing, Answered Phones, Faxing, Copying
- Cross trained and managed physical therapy depart and was able to
- Created new patient charts and scanned documentation before and after appointments into EHR system
Medical Assistant/Health Services Coordinator
B Braun Medical
Irvine, CA
08.2008 - 05.2010
- Assess Injuries/Refer to Pro Care for Treatment.
- Documented vital signs and health history for patients in clinic .
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.I also cross trainedin the Physical Therepy and Chiropractic for patients needing treatment as directed by Physians.
Medical Assistant/X- Ray Technician
Pro Care Work Injury Center
Huntington Beach, CA
02.2008 - 05.2010
- Responsibilities: Vitals, Drug Screens
- Workers' Compensation Claims/Paperwork
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Prior to being Hired I did My externship Hrs Completed
Front Desk Guest Service Agent
Anaheim Plaza Hotel & Suites
Anaheim, CA
02.2007 - 03.2008
- Answered multi-line phone system and greeted callers enthusiastically.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Education
X-Ray / Medical Assisting -
Computer Administration, Travel Industry -
1984
Skills
- Vital Signs
- Blood Draws & Injections
- Anatomy
- Patient Position
- Multi-Line Telephone System Operation
- Coordinating Drug Refills
- OSHA Regulations
- Social Perceptiveness
- Wound Care
- Patient Medical Histories
- Clinical and Operational Judgement
- Pharmacy Relations
- Treatment Room Preparation
- Updating Medical Records
- Subcutaneous Injections
- X-Ray Processing
- Administrative support
Certification
X-Ray Technician License Pending (Chest, Extremities, Torso-Skeletal) Current Certification: CPR — BLS, American Heart Association Veni - puncture & Injection Certificate of Instruction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Support - Art et Decor
05.2010 - 04.2022
Medical Assistant/Health Services Coordinator - B Braun Medical
08.2008 - 05.2010
Medical Assistant/X- Ray Technician - Pro Care Work Injury Center
02.2008 - 05.2010
Front Desk Guest Service Agent - Anaheim Plaza Hotel & Suites
02.2007 - 03.2008
Back Office Medical Assistant -
Modern Technology School - X-Ray / Medical Assisting,
Miami Dade Community Colleges - Computer Administration, Travel Industry,
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