Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teri Collazo

Transportation Logistics
Arlington,TX

Summary

Dedicated Logistics professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Small Business Owner

Smarteez
Arlington, TX
06.2014 - Current
  • Manage day-to-day business operations.
  • Conduct target market research to discover customer needs and analyze competitor trends.
  • Monitor market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organize and attend trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Established foundational processes for business operations.
  • Reconcile daily sales, returns and financial reports in QuickBooks.
  • Founded and manage Retail business.
  • Fulfill customer shipping needs by completing all purchase orders and customer invoices

Transportation Dispatcher

MLJ Logistics LLC
Waco, TX
07.2021 - 09.2022
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Managed over 50 customer calls per day pertaining to shipping and receiving.

Transportation Operations Manager

C&A Logistics LLC
McGregor, TX
06.2019 - 11.2021
  • Directed staff on performing repairs and maintenance to equipment, vehicles and facilities.
  • Prepared daily work schedules and resolved delivery problems.
  • Conducted research to address shipping errors and packaging mistakes.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
  • Organized records of vehicles, schedules and completed orders.
  • Coordinated with operators to boost unloaded miles and reduce empty miles by 50%.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Drafted invoices for completed work.
  • Interacted well with customers to build connections and nurture relationships.

Transportation Dispatcher

C3 Logistics
Mansfield, TX
01.2017 - 11.2019
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Created delivery routes and optimized plans for traffic, road conditions and other factors.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Scheduled and dispatched drivers to locations in all 48 states.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Oversaw loading and unloading of company vehicles.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

Education

Associate of Arts - Graphic Design

Art Institute of Dallas
Dallas, TX
2014

Bachelor of Arts - Apparel And Accessories Marketing Operations

Texas Tech University
Lubbock, TX
1992

Skills

  • Excellent Communication
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Active Listening
  • Decision-Making
  • Flexible and Adaptable
  • Self-Motivated
  • Planning and Coordination
  • Good Telephone Etiquette
  • Organization and Time Management

Timeline

Transportation Dispatcher

MLJ Logistics LLC
07.2021 - 09.2022

Transportation Operations Manager

C&A Logistics LLC
06.2019 - 11.2021

Transportation Dispatcher

C3 Logistics
01.2017 - 11.2019

Small Business Owner

Smarteez
06.2014 - Current

Associate of Arts - Graphic Design

Art Institute of Dallas

Bachelor of Arts - Apparel And Accessories Marketing Operations

Texas Tech University

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Teri CollazoTransportation Logistics