Teri Knutson
Warwick,ND
Summary
Detail-oriented professional with experience as a Certified Pharmacy Technician with almost 20 years experience within Hospital, Clinic and Retail settings. Proven problem-solving skills and expertise in Microsoft Office. Enhanced patient care through timely prescription fulfillment while fostering customer satisfaction with personalized service. Committed to workplace safety and maintaining high standards in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Postal Clerk
United States Post Office
06.2015 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Monitored inventory of postage stamps and made orders to replenish.
Certified Pharmacy Technician
Carrington Health Center
04.2001 - 03.2015
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Certified Pharmacy Technician
Indian Health Service
12.1999 - 04.2001
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Education
Associate of Pharmacy Technology - Pharmacy Technician
Northwest Technical College
East Grand Forks, MN05-1997
Skills
- Workplace safety
- Problem-solving skills
- Computer skills with Microsoft Office and Excel
Timeline
Postal Clerk
United States Post Office
06.2015 - Current
Certified Pharmacy Technician
Carrington Health Center
04.2001 - 03.2015
Certified Pharmacy Technician
Indian Health Service
12.1999 - 04.2001
Associate of Pharmacy Technology - Pharmacy Technician
Northwest Technical College
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