Teri Lopez
Henderson,United States
Summary
Driven and adept at fostering positive customer relationships, I excelled in fast-paced environments at notable employers like Ponte Vedra Inn & Club. Leveraging strong problem-solving and teamwork skills, I significantly contributed to team success, ensuring operational excellence and achieving commendable levels of customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Member
Sprouts Farmers Market
Henderson, NV
08.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Bartender/ Server
Ponte Vedra Inn & Club
Ponte Vedra, FL
11.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
VFW Post 6885
Canyon Country, CA
03.2021 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Store Manager
Johnny Was
Los Angeles, CA
11.2011 - 03.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Arizona State University
Tempe, AZSkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Certification
TAM Card Nevada
Food Handlers Safety Card
Timeline
Team Member
Sprouts Farmers Market
08.2024 - Current
Bartender/ Server
Ponte Vedra Inn & Club
11.2023 - 06.2024
Bartender
VFW Post 6885
03.2021 - 11.2023
Store Manager
Johnny Was
11.2011 - 03.2020
Arizona State University