Summary
Overview
Work History
Education
Skills
Timeline
Generic

TERIANNE EDWARDS

Marion

Summary

Motivated and hard-working professional with a proven track record of leadership. Known for effective communication skills and consistent reliability. Experienced in providing administrative assistance and delivering exceptional customer service. Thrives in high-pressure environments and collaborates seamlessly with diverse colleagues and customers.

Overview

17
17
years of professional experience

Work History

Team Lead

Whirlpool
08.2018 - Current
  • Effectively perform all jobs in department without errors
  • Assist team members as needed
  • Provide feedback to machine operators on quality control issues
  • Communicate regularly with other departments
  • Track and record broken parts for inventory management

Data Entry Technician

Transamerica & UFG Insurance (through Kelly Services)
01.2013 - 01.2018
  • Led migration of company documents from paper to digital files
  • Queried databases including micro fiche, film, and paper files to locate policy holder documents
  • Served as first line of contact for other technicians and performed quality checks on entire team’s work
  • Prepared documents for transfer using Microsoft Word and Adobe Acrobat PDF reader
  • Transferred information to Excel spreadsheet files
  • 2018

Guest Service Representative

Gordmans Department Store
10.2016 - 06.2017

Streamlined checkout experiences while managing stock levels and increasing publication sales.

Data Entry

Chain Restaurant Solutions
01.2008 - 01.2011
  • Wrote contracts [purchase agreements, invoice]
  • Completed outbound call projects and inbound service calls [service calls from restaurant, call out service provider]
  • Entered invoice information to company database
  • Performed research [research on part costs]

Education

High School Diploma - undefined

Linn-Mar High School
Marion, IA
01.2008

Skills

  • Interpersonal
  • Technology
  • Miscellaneous
  • Communication
  • Microsoft Office Suite
  • Detail Oriented
  • Customer Service
  • Research & Data Collection
  • Quality Control
  • Leadership
  • Data Entry
  • Dependable

Timeline

Team Lead

Whirlpool
08.2018 - Current

Guest Service Representative

Gordmans Department Store
10.2016 - 06.2017

Data Entry Technician

Transamerica & UFG Insurance (through Kelly Services)
01.2013 - 01.2018

Data Entry

Chain Restaurant Solutions
01.2008 - 01.2011

High School Diploma - undefined

Linn-Mar High School
TERIANNE EDWARDS