Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terica Reed

Zachary

Summary

Dynamic and detail-oriented professional with a strong background in customer service and data entry from Good Hand Home Care Service. Proven ability to enhance team productivity and foster relationships, while effectively managing tasks and prioritizing work. Committed to delivering exceptional service and maintaining accuracy in all operations.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Office Assistant

Good Hand Home Care Service
08.2021 - 05.2025
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed and updated customer information in database for accuracy.
  • Supported team members with planning and execution of office events, fostering collaborative work environment.
  • Supported staff members with administrative tasks, improving productivity across various departments.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Receiver

Walmart Distribution Center
01.2019 - 06.2021
  • Checked shipments for properly labeling and palletizing to reduce risk of damage.
  • Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Verified order accuracy of orders and proactively corrected discrepancies.

Cashier

Lowe's
02.2017 - 10.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sale

Dillards
02.2017 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Warriors of Christ Christian Academy
Opelousas, LA
05-2014

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Organizing and categorizing
  • Prioritizing work
  • Relationship building
  • Team bonding

Timeline

Office Assistant

Good Hand Home Care Service
08.2021 - 05.2025

Receiver

Walmart Distribution Center
01.2019 - 06.2021

Cashier

Lowe's
02.2017 - 10.2017

Sale

Dillards
02.2017 - 08.2017

High School Diploma -

Warriors of Christ Christian Academy

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Terica Reed