Jerry Perez
Bronx,NY
Summary
Dedicated and detail-oriented professional with hands-on experience in fast-paced environments requiring vigilance, multitasking, and strong interpersonal skills. Recently certified with 8- and 16-hour security guard training, bringing a solid foundation in safety protocols, situational awareness, and incident response. Background as a home health aide and recycling sorter demonstrates a strong work ethic, dependability, and a commitment to public service. Skilled in customer interaction, maintaining composure under pressure, and utilizing technology for reporting and surveillance.
Overview
15
15
years of professional experience
Work History
Home Health Aide
Hand in Hand Together Home Care Agency
The Bronx, NY
12.2019 - 02.2025
- Maintained organized, professional environments to ensure smooth daily operations.
- Provided reliable support and timely task completion in fast-paced settings.
- Delivered compassionate, client-focused service, with attention to detail.
- Built strong rapport through clear communication and trust
- Handled scheduling, errands, and coordination with efficiency and care.
Customer Service Representative
Strategic Direct Solutions LLC
The Bronx, NY
01.2012 - 04.2018
- Boosted sales through solution-based conversations
- Provided accurate product info and support
- Resolved issues with professionalism and care
- Mentored new team members and built team rapport
- Maintained detailed client records and communication
Recycling Sorter
Parallel Products
The Bronx, NY
05.2010 - 12.2012
- Organized recycled and recyclable materials into distinct categories for subsequent processing.
- Collaborated with team members to maintain efficient workflow.
- Coordinated departmental activities to optimize workflow and facility performance.
- Performed regular upkeep and fixes on mechanical systems.
- Prioritized tasks to meet service goals efficiently.
Education
Some College (No Degree) - Cyber Security
MyComputerCareer
New York, NYSkills
- Access Control
- Conflict De-escalation
- Emergency Response
- Situational Awareness
- Physical Readiness
- Legal Knowledge
- Team Communication
- Dependability & Integrity
- Self-Defense & Physical Intervention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Aide
Hand in Hand Together Home Care Agency
12.2019 - 02.2025
Customer Service Representative
Strategic Direct Solutions LLC
01.2012 - 04.2018
Recycling Sorter
Parallel Products
05.2010 - 12.2012
Some College (No Degree) - Cyber Security
MyComputerCareer
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