Summary
Overview
Work History
Education
Skills
Custom Section 1
Timeline
Generic

Terica Whitfield

Hockley

Summary

Detail-oriented CCMA/RMA with hands-on experience in patient triage, vital sign assessment, and clinical procedures. Skilled in patient care coordination and EMR documentation, effectively collaborating with healthcare professionals to enhance patient outcomes. Strong problem-solving abilities and adaptability in fast-paced environments, consistently delivering high-quality support while maintaining organized practices. Seeking entry-level opportunities to contribute to team success and organizational growth.

Overview

35
35
years of professional experience

Work History

Instructor

HMAS( Zollege ) Katy
Cypress
12.2024 - 05.2026
  • lecture and didactics on previous discussion questions.
  • Provided feedback from students on weekly assignments.
  • Provided clinical skills practice
  • Perform skill check offs
  • Mock interviews
  • Review Medical Terminology
  • All injection,phlebotomy, etc....
  • EMR triage via computer training.
  • Two-patient Identifier

RMA/Office Administrative Assistant

Houston North Heart
The Woodlands
01.2022 - 01.2024

Triage patients via bp, ht and wt.

chief complaint.

chart in patients chart meds, tests, and procedures performed.

Cardiology office so all patients are to have an EKG performed.

Medical office assistant duties were to clear fax box, call patient about meds, and reply to all pharmacy calls, and or questions pertaining to refills and or new meds.

Transplant Intake Coordinator for liver and kidney.

Memorial Hermann Hospital (TMC)
09.2022 - 01.2022
  • Coordinated patient intake processes to enhance service delivery and streamline patient experiences at a leading healthcare facility.
  • Verified patient insurance coverage, ensuring adherence to hospital protocols and facilitating smooth patient admissions.
  • Managed appointment scheduling and confirmations to optimize patient flow and resource use.
  • Assisted nursing staff with bloodwork, hanging blood, vital signs, bedside procedures (condom catheter/foley), and performed health unit coordinator duties during code blue (crash cart) procedures.

Transplant Coordinator

Memorial Hermann
Houston
01.2017 - 01.2022
  • Perform many tasks with direct and indirect patient care.
  • Assign beds to patient coming from ER.
  • Answer call lights
  • Perform stool stool samples, and
  • drawing blood
  • vital signs
  • glucose testing

Administrative Medical Assistant

GMW Health Waller
09.2013 - 01.2015
  • Managed patient scheduling and appointment confirmations for efficient clinic operations.
  • Assisted medical staff with patient intake and data entry into electronic health records.
  • Facilitated communication between patients and healthcare providers to ensure understanding and timely care.
  • Coordinated logistics for board meetings and staff events, conducted health screenings and physicals for neonatal and pediatric patients in primary care.

Monitor Tech/ Unit Clerk

Tomball Regional Hospital
03.2010 - 11.2012
  • Monitored patient vital signs using telemetry equipment and alerting staff as needed.
  • Documented and communicated changes in patient conditions to nursing staff promptly.
  • Collaborated with healthcare team to ensure timely response to patient needs.
  • Monitored heart patients using computerized systems, changed sterile dressings, assessed lab test requirements to ensure optimal care.

Registered Medical Assistant

Surgical Advance Specialty
Tomball
01.2004 - 01.2006

Call patients with reminder appt.

Surgical office so we saw patients before surgery after surgery. Clean exam room after every patient.

Triage patients, make appointments, and call in meds for patient. Check out patient and book new appointment.

Monitor Tech / scrub tech/ PCA-ICU experience

Methodist Hospital ( Willow Brook)
02.2002 - 07.2004
  • Provided comprehensive pre and post-operative care to ensure patient comfort and safety during recovery.
  • Addressed physical and emotional needs of patients, collected urine samples, performed blood draws, and assisted with central line placements to support patient care and comfort.
  • Monitored IV drips with RN staff, assisted with tube feedings, emptied jp drains, and recorded blood glucose levels while managing supply orders for unit and patient rooms.

Registered Medical Assistant

Providence Hospital
Mobile
01.1998 - 01.2001
  • Triage patients
  • Vital signs
  • Assist Dr. with Gyn services
  • Assist with colposcopy exams
  • Breast exams teaching.
  • Under microscope diagnosis
  • Treatment and pt. Education of sexually transmitted diseases.

RMA/Medical Assistant

Cottage Hill Internal Meds.
Mobile
01.1993 - 01.1998

Triage patients

Injections per DR. request

Call back patients with test results

Phlebotomy draws

Calling in prescriptions via RN

Clean all exam rooms

answer patients' calls/concerns

Schedule patient for referrals

Assist dr. if necessary

Patient Care Technician/RMA

USA Hospital
Mobile
01.1991 - 01.1993

Education

Registered Medical Assistant - Healthcare Science

Medical Career Center
Mobile, AL
02-1999

High School Diploma -

John L Leflore High

Associate of Applied Sciences -

Bishop State

Nursing ADN-RN -

Lonestar College

Skills

  • CPR, ACLS, BLS, certified, EKG, Vaccine administration, data entry, Administrative Support, Clinical nursing
  • IV certified
  • Phlebotomy skills
  • Clinical Training
  • Effective communication
  • Time management
  • EMR charting
  • Patient Triage
  • Blood draw Techniques
  • Medical Terminology
  • Patient care coordination
  • Patient Documentation
  • Teamwork collaboration

Custom Section 1

  • MA Instructor The College of Healthcare Professions
  • Cert-Prep Instructor
  • CSP/Customer Service Professional
  • Medical Terminology

Timeline

Instructor

HMAS( Zollege ) Katy
12.2024 - 05.2026

Transplant Intake Coordinator for liver and kidney.

Memorial Hermann Hospital (TMC)
09.2022 - 01.2022

RMA/Office Administrative Assistant

Houston North Heart
01.2022 - 01.2024

Transplant Coordinator

Memorial Hermann
01.2017 - 01.2022

Administrative Medical Assistant

GMW Health Waller
09.2013 - 01.2015

Monitor Tech/ Unit Clerk

Tomball Regional Hospital
03.2010 - 11.2012

Registered Medical Assistant

Surgical Advance Specialty
01.2004 - 01.2006

Monitor Tech / scrub tech/ PCA-ICU experience

Methodist Hospital ( Willow Brook)
02.2002 - 07.2004

Registered Medical Assistant

Providence Hospital
01.1998 - 01.2001

RMA/Medical Assistant

Cottage Hill Internal Meds.
01.1993 - 01.1998

Patient Care Technician/RMA

USA Hospital
01.1991 - 01.1993

Registered Medical Assistant - Healthcare Science

Medical Career Center

High School Diploma -

John L Leflore High

Associate of Applied Sciences -

Bishop State

Nursing ADN-RN -

Lonestar College
Terica Whitfield