Terie Petrone,RN
Silver Spring,MD
Summary
Detail-oriented, highly efficient, and compassionate Registered Nurse with many years of professional experience in various areas. A seasoned, hard-working nurse, driven to further my established skills in patient education to help identify care gaps, improve individual patient outcomes, and help to reduce hospital admissions. Seeking to obtain a position as a Patient Advocate, Health Coach, Care Manager, or Chronic Care Manager, where I can best use my excellent patient communication skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Chronic Care Manager
Welby Health
07.2023 - Current
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Remotely monitored daily blood pressure, blood sugar, SpO2 and weight readings
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Communicated with healthcare providers to facilitate continuity of care.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
Remote Patient Monitoring Nurse
Optimize Health
11.2021 - 04.2023
- Monitored daily readings for patients with blood pressure and glucose monitors and SpO2 monitors
- Called patients with elevated readings per parameters set by provider office
- Spoke with provider offices daily to inform of abnormal readings and anything the patient expressed
- Daily emails to provider office regarding critical, and high-risk patient values, refills needed, and appointments
- Spoke with patients monthly to ascertain how they are doing in reviewing readings with them, answering questions, and providing education as needed.
RN Care Coordinator
The Coordinating Center
05.2017 - 06.2020
- Assisted in the education of preventative health options to clients with various conditions such as diabetes, heart disease, chronic kidney disease, and other chronic conditions
- Purchased Durable Medical Equipment (DME) for clients when recommended by specialties
- Communicate telephonically with patients and families to provide advice and comfort
- Provided clinical and medical management services, including case management, health assessments, interventions, and discharge planning
- Set up referrals for safety assessments with Physical and Occupational Therapists
- Served patients and families with kindness, empathy, and emotional support as an active listener
- Served as the primary point of contact for patients with a variety of health questions.
Local Care Coordinator
Healthways
01.2016 - 08.2016
- Conducted patient education regarding medical conditions, treatment, and wellness options
- Performed verbal assessments over the phone to prioritize scheduling for urgent appointments and/or providing clinical recommendations
- Handle the concerns of residents and family members and help to resolve issues.
RN Care Manager/ Telephonic
Healthcare Strategies
01.1999 - 01.2015
- Provided telephonic patient education in diagnoses, lab results, and review of medications
- Conducted family education and coaching regarding medical conditions, treatment options, and wellness choices for the patient
- Consulted and collaborated with providers regarding current and new patients that met the criteria for care plan/care coordination
- Educated patients on ways to improve their health, collaborated with them to make an attainable goal for health improvement
- Health Coaching for smoking cessation, diet, exercise, and weight loss.
Education
Medicare Chronic Care Management - Marie Peppers Course - Medicare CCM -
E-Learning, Online
01.2020
Abnormal Psychology, Health, and Nutrition Education - undefined
Montgomery College
Rockville, MD01.2006
Associate Degree in Nursing -ADN - undefined
Prince George's Community College
Largo, MD01.1988
Skills
- HIPAA Compliance
- Wellness Coaching
- Rehabilitation/ Geriatrics
- Motivational Interviewing
- Community Health
- Care Coordination
- Preventative Disease Education
- HEDIS/Care Gaps
- Critical Thinking
- Nursing Leadership
- EMR/EHR/Athena
- Care Plan Development
- Chronic Care Management
- Certified Case Manager, CCMC
Certification
- Registered Nurse, MD, Compact License R2827
- Registered Nurse, NY
License 832497
- Registered Nurse, CA License
95270207
Registered Nurse, PA License RN741553
- Registered Nurse, IL License 041505001
- Registered Nurse, MI License 4704372552
- Registered Nurse, OR
License 202104981RN
- Certified Case Manager, CCMC, 2019
Personal Information
Title: RN, CCM
Timeline
Chronic Care Manager
Welby Health
07.2023 - Current
Remote Patient Monitoring Nurse
Optimize Health
11.2021 - 04.2023
RN Care Coordinator
The Coordinating Center
05.2017 - 06.2020
Local Care Coordinator
Healthways
01.2016 - 08.2016
RN Care Manager/ Telephonic
Healthcare Strategies
01.1999 - 01.2015
Medicare Chronic Care Management - Marie Peppers Course - Medicare CCM -
E-Learning, Online
Abnormal Psychology, Health, and Nutrition Education - undefined
Montgomery College
Associate Degree in Nursing -ADN - undefined
Prince George's Community College
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