Wendy McGhee
Chipola Medical Associates
Enterprise,AL
1
Certification
2027
years of professional experience
Dedicated Chronic Care Manager with proven success in developing individualized care plans, enhancing patient education, and advocating for optimal health outcomes.
Compassionate Chronic Care Manager known for strong critical thinking and service coordination. Experienced in fostering relationships with patients and families to promote effective care management and improve overall satisfaction.
Dedicated Chronic Care Manager with a proven track record in developing individualized care plans, enhancing patient education, and fostering effective service coordination. Committed to improving health outcomes through critical thinking and patient advocacy.
Work History
Chronic Care Manager
- Developed individualized care plans for patients, collaborating with multidisciplinary teams.
- Monitored patient progress and adjusted plans to ensure optimal health outcomes.
- Coordinated communication between patients, families, and healthcare providers to enhance care delivery.
- Educated patients on treatment options and self-management strategies for chronic conditions.
- Implemented quality improvement initiatives to enhance patient satisfaction and care efficiency.
- Conducted assessments to identify patient needs and appropriate resources for effective care management.
- Maintained accurate documentation in electronic health records, ensuring compliance with regulatory standards.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication .
- Assessed clients and developed plans to meet needs.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Communicated with healthcare providers to facilitate continuity of care.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
- Maintained detailed records in compliance with agency standards and regulations.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
- Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Communicated with patients, ensuring that medical information was kept private.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Coordinated with healthcare professionals to ensure integrated support, improving patient outcomes.
- Conducted comprehensive assessments to identify patient needs, facilitating targeted support.
- Enhanced patient care quality by developing personalized care plans based on thorough assessments.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
- Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
- Enhanced patient care by developing and implementing individualized care plans.
- Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
- Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Monitored patient progress closely, adjusting care plans as needed for optimal health improvements.
- Advocated for patients' needs with healthcare providers, securing necessary interventions for improved health outcomes.
- Negotiated with insurance companies to secure coverage for necessary treatments, reducing financial burdens on patients.
- Reduced hospital readmission rates by implementing effective care transition strategies.
- Developed and maintained comprehensive patient records, improving accuracy in care delivery.
- Fostered strong relationships with patients and their families, enhancing trust and compliance with care plans.
Family Services Coordinator
- Coordinated family support services to enhance client engagement and satisfaction.
- Developed and implemented individualized service plans based on client needs and goals.
- Facilitated workshops and training sessions for families to improve resource utilization.
- Collaborated with community partners to expand referral networks and service offerings.
- Monitored case progress, ensuring adherence to program guidelines and deadlines.
- Conducted assessments to identify barriers impacting family well-being and access to resources.
- Provided guidance and support to families navigating complex healthcare systems.
- Led outreach initiatives to educate communities about available family services and resources.
- Attended and participated staff meetings and training seminars.
- Maintained confidential records and documentation in Type database.
- Conducted intake interviews and completed Type assessments to understand client needs and discover issues that affect treatment.
- Offered family crisis intervention to manage conflict and identify peaceful resolutions.
- Supported families navigating complex systems such as healthcare or educational institutions by offering advocacy services.
- Developed positive relationships with clients, fostering trust that enabled effective communication during case management processes.
- Collaborated closely with colleagues from various agencies, working together toward optimal outcomes for clients served.
- Contributed to the development of program policies and procedures, ensuring compliance with state regulations and best practices.
- Planned and participated in off-site and on-site client events and activities.
- Streamlined program operations, implementing efficient documentation processes that kept accurate records of client interactions.
- Constructed comprehensive client treatment plans to establish goals and track progress.
- Ensured timely delivery of services by monitoring progress and adjusting case plans as needed.
- Documented data and completed accurate updates to case records.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Developed and implemented strategies to reduce and prevent family conflict.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
LPN Field Nurse
- Conducted comprehensive patient assessments to formulate tailored care plans.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
- Educated patients and families on disease management and medication adherence.
- Monitored vital signs and documented changes in patients' conditions effectively.
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with care plans.
- Conducted comprehensive patient assessments to identify needs and develop personalized care strategies.
- Collaborated with interdisciplinary teams to coordinate patient care, enhancing overall treatment effectiveness.
- Educated patients and families on health management, medication use, and disease prevention strategies.
- Monitored vital signs and documented changes in condition, facilitating timely interventions when necessary.
- Implemented quality improvement initiatives that enhanced service delivery and patient satisfaction rates.
- Maintained accurate documentation of patient assessments and treatments, ensuring compliance with regulatory standards.
- Educated patients and families on healthcare management strategies, promoting self-care and wellbeing.
- Dispensed and administered patients' medications following care plans and physician's orders.
- Delivered emotional support to patients facing challenging diagnoses or difficult treatments, fostering resilience during recovery processes.
- Coordinated with physicians to implement prescribed treatment plans, ensuring consistency in patient care delivery.
- Managed complex wound care for improved healing rates and reduced infection risk.
- Provided exceptional patient care by meeting physical, psychological, and overall care requirements to support daily living needs and independence.
- Improved patient outcomes by providing high-quality nursing care and timely interventions.
- Assessed patients by observing and recording vital signs, gathering specimens and reviewing lab test results.
- Reduced hospital readmission rates by closely monitoring patients'' progress and executing effective care plans.
- Conducted home visits to monitor patient status, adjusting care plans as necessary for optimal health outcomes.
- Implemented preventive measures that mitigated the spread of infections among vulnerable patient populations.
- Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.
- Served as a liaison between patients and their healthcare providers, advocating for their needs while promoting informed decisionmaking.
- Developed strong rapport with patients through clear communication skills that foster trust within the nurse-patient relationship.
- Contributed to interdisciplinary team collaboration for optimal patient care and treatment planning.
- Complied with applicable legal requirements for HIPAA and documentation standards.
- Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
LPN Office Nurse
- Administered medications and monitored patient vitals in compliance with established protocols.
- Assisted healthcare providers during patient examinations and procedures to enhance efficiency.
- Documented patient histories and treatment plans accurately within electronic health record systems.
- Educated patients on care plans, medications, and lifestyle modifications for improved outcomes.
- Coordinated patient appointments and managed scheduling to optimize clinic workflow.
- Collaborated with multidisciplinary teams to develop individualized care strategies for patients.
- Implemented infection control measures to maintain a safe environment for patients and staff.
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
- Collaborated with interdisciplinary team members to develop individualized care plans for each patient based on their specific needs.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
- Took samples to complete diagnostic and routine assessment tests.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Monitored patient health conditions to report changes to assigned physician.
Education
Associate of Science - Nursing Education
- Licensed Practical Nurse
Skills
Care planning
Case assessments
Clinical documentation
Service coordination
Medication reviews
IV certified
Wound care certified
Medical chart documentation
Patient education
Resource utilization
Quality improvement
Policy adherence
Program management
Referral management
Vital sign monitoring
Patient & family support
Nursing intervention adjustment
Critical thinking
HIPAA guidelines
Decision-making
Patient education and counseling
Patient advocacy
Medicare compliance
Problem identification
Patient safety
Codes compliance
Immunizations
CPR/AED
Medical clinical procedures
Accomplishments
Wallace college Deans list recipient
Certification
Certified wound care nurse
IV certified
ICD coding certified
Timeline
Chronic Care Manager
Chipola Medical Associates
2019 - CurrentRead More
Family Services Coordinator
UAB Legacy of Hope
2018 - 2019Read More
LPN Field Nurse
Gentiva Home Health
2013 - 2015Read More
LPN Office Nurse
Chipola Medical Associates
2009 - 2013Read More
CHIPOLA Jr College
Associate of Science from Nursing Education
Read More
Wallace State Community College
from Licensed Practical Nurse
Read More