Terika Jones

• Received and inspected shipments for accuracy and compliance with quality standards.
• Organized stock in designated areas to maintain efficient warehouse layout
• Operated pallet jacks to transport materials safely within the facility.
• Collaborated with team members to streamline receiving processes and enhance workflow efficiency.

• Monitored inventory levels to ensure stock availability and minimize shortages
• Conducted regular audits to maintain accuracy of inventory records
• Utilized inventory management software to track stock movements and updates
• Collaborated with suppliers to streamline ordering processes and reduce lead times
• Trained new staff on inventory procedures and best practices for efficiency
• Analyzed inventory data to identify trends and recommend adjustments
• Maintained a clean and well-organized work environment, promoting safety and .
• Responded to client requests and inquiries through email and internal systems.
• Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
• Created and processed inventory adjustments for missing, damaged, and recovered products
• Moved inventory throughout the warehouse and located pallets as needed.
• Received incoming product and entered data accurately into the system.
  Picked and packed products and transported them to the shipping line for processing.
• Conducted product and pallet counts to ensure inventory accuracy.
• Trained team members on warehouse procedures and inventory processes.
  Maintained communication with team leads and other departments to resolve issues quickly.

Scanning product, packing it and putting it on the line to be shipped out

• Delivered exceptional customer service during peak hours, ensuring prompt order delivery.
• Operated kitchen equipment efficiently to prepare menu items accurately and quickly.
• Maintained cleanliness and organization of work area, adhering to health and safety standards.
• Assisted in training new team members on operational procedures and customer interaction techniques.
• Managed cash register operations, accurately handling transactions and balancing cash drawer.
• Resolved customer complaints swiftly, ensuring satisfaction and repeat business opportunities.
• Handled cash transactions accurately, ensuring proper change was given to customers.
• Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
• Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
• Operated headset communication system to take orders quickly and accurately from customers.
• Resolved customer complaints professionally, finding mutually agreeable solutions.
• Increased customer satisfaction by providing prompt and friendly service.
• Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
• Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
• Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
• Assisted in the training of new carhops, sharing best practices for success in the role.
• Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.