Terilene Alonzo
Fort Worth,TX
Summary
Dedicated food service professional with strong skills in food safety compliance, customer service, and team collaboration. Committed to delivering exceptional dining experiences while adhering to health regulations.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Huntsville ISD
Huntsville, TX
05.2025 - 08.2026
- Prepared and served meals daily to students and staff.
- Provided friendly customer service to students and staff during meal periods.
- Served meals to customers in a friendly and courteous manner.
- Collaborated with team members to streamline meal service and enhance customer satisfaction.
- Maintained cleanliness and organization in food preparation areas.
- Sanitized kitchen areas, equipment, and utensils to maintain hygiene standards.
- Adhered to safety and sanitation guidelines during food handling.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Operated kitchen equipment such as ovens, grills, and dishwashers safely.
- Assisted in the preparation of food items according to recipes and instructions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Prepared workstations with ingredients and tools to increase efficiency.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Monitored inventory levels of food items used during meal services.
- Communicated supply needs to management, enabling timely restocking and minimizing food waste.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Rotated inventory to reduce waste and optimize freshness.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Supported overall food service efficiency through various responsibilities.
- Monitored temperatures of prepared food and cold-storage areas.
- Assisted with unloading deliveries from suppliers into storage areas.
Food Delivery Driver
Dominos's Pizza
Huntsville, TX
07.2025 - 11.2025
- Delivered pizzas promptly to customers, ensuring satisfaction and quality service.
- Provided excellent customer service throughout the delivery process.
- Provided exceptional customer service by addressing inquiries and concerns professionally.
- Managed cash transactions accurately while handling customer payments.
- Handled cash payments from customers for delivery orders.
- Presented customers with bills and receipts to collect payment for delivered food.
- Navigated routes efficiently using GPS technology for timely deliveries.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Navigated local streets and highways with ease using GPS system.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Followed all safety protocols while driving.
- Maintained cleanliness and organization of delivery vehicle for safety standards.
- Maintained vehicle according to company and state safety requirements.
- Inspected vehicle before and after shifts for any maintenance needs or issues.
- Communicated effectively with team members to coordinate orders and deliveries.
- Collaborated with kitchen staff to ensure accurate order preparation and dispatching.
- Assisted in training new drivers on delivery procedures and company policies.
- Ensured that the correct order was delivered to the customer.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Carried food in insulated bags to maintain hot or cold temperature.
- Delivered fresh food to customers across the local area.
Food Service Supervisor
Pecos Barstow Toyah ISD
Pecos, Texas
08.2016 - 05.2017
- Supervised food preparation and service operations in a school environment.
- Trained staff in food safety and sanitation practices.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Ensured compliance with health regulations during food service activities.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Coordinated meal schedules and menus with dietary guidelines.
- Monitored kitchen equipment for proper functioning and maintenance needs.
- Coordinated staff shifts to ensure adequate coverage, monitored attendance, and maintained payroll records.
- Ordered supplies to ensure inventory levels were sufficient.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Reduced food waste by managing ingredient usage and forecasting customer demand through careful planning.
- Monitored actions of staff and customers to uphold health and safety standards.
- Communicated effectively with staff, students, and parents regarding services.
- Oversaw work and guest areas to provide clean, tidy, and properly sanitized facilities according to established guidelines.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Developed and implemented strategies that enhanced team performance and streamlined processes.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Provided direction to staff on proper preparation techniques for menu items.
- Performed continuous evaluations of employee performance and service levels.
- Assessed daily task list to ensure all tasks were assigned and completed. with employees and assigned tasks for completion.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Inspected kitchen spaces for cleanliness and organized staff to address needs. and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Adhered to company food, safety, quality and sanitation policies.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
- Supervised team of employees, maintaining positive and productive a positive and productive atmosphere to enhance employee experience.
Education
High School Diploma -
Chinle Senior High School
Chinle, AZ05-2002
Skills
- Food safety compliance
- Health regulation compliance
- Sanitation practices
- Food handling standards
- Food temperature control
- Food rotation
- Quality control
- Meal preparation
- Efficient food preparation
- Food tray assembly
- Kitchen equipment operation
- Dishwashing techniques
- High-volume service
- Portion control
- Work station sanitation
- Attention to detail
- Team collaboration
- Customer service
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Strong work ethic
- Diversity engagement
- Time management
- Dishwashing techniques
Timeline
Food Delivery Driver
Dominos's Pizza
07.2025 - 11.2025
Food Service Worker
Huntsville ISD
05.2025 - 08.2026
Food Service Supervisor
Pecos Barstow Toyah ISD
08.2016 - 05.2017
High School Diploma -
Chinle Senior High School