Overview
Work History
Education
Affiliations
Certification
Volunteer
Work Availability
Skills
Timeline
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Terilyn Fountain

Diamond Springs,CA

Overview

1
1
Certification

Work History

Counselor

SummitView Children And Family Services
Placerville, CA
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Communicated closely with other counselors to devise activities based on development and academics.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Delivered daily reports of environmental conditions and clients care.
  • Resolved conflicts by performing in-time crisis intervention, enforcing discipline and behavior metrics.
  • Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
  • Supported residents in using strategies of coping with emotions and fears with DBT skills.
  • Transported clients in company passenger van.
  • Prepared healthy and nutritious meals.
  • Medication dispensing per prescribed protocol,

Corporate Secretary / Office Manager

Fine Line Sawing And Drilling, Inc.
Newark, CA
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews, administered salaries for staff.
  • Optimized organizational systems for payment collections, AP/AR, deposits, recordkeeping, quarterly and annual financial reports, tax submissions,
  • Utilized American Contractor and Quickbooks to review reports and prepare assessments.
  • Established and updated work schedules to account for changing staff levels and workloads.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Attended meetings, seminars and workshops to enhance knowledge of accounting and management functions and other job duties.
  • Completed weekly in-house payroll for 30 employees.
  • Improved customer satisfaction through application of superior conflict resolution and problem-solving skills.

Publications Manager

C & C Laboratories
Fremont, CA
  • Effectively supervised staff of 10 personnel by implementing company policies, protocols, and disciplinary action.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Team member of committee implementing for certification requirements of ISO 9000.
  • Created technical reports to FAA, VDE, UL, ISO 9000.

Server

Ponte Palmero Retirement Village
Cameron Park, CA
  • Cultivated warm relationships with regular guests
  • Worked with POS system to place and handle orders
  • Explained menu items & suggested appropriate options for food allergy concerns and dietary restrictions
  • Bussed and reset tables to keep seating of 150 settings prepared.

Customer Service Representative

Mervyn's Department Store
Newark, CA

Education

Bachelor of Arts - Sociology And Social Services

California State University Hayward
Hayward, CA
1995

Professional Certificate - Blueprints And Estimating

San Jose State University
San Jose, CA
2012

Associate of Arts - Liberal Studies

Ohlone College
Fremont, CA
1990

Affiliations

California State Contractors License

United Contractors

Notary of Public California

NAMI California

California Association of Peer Professional

Alcoholics Anonymous

American Red Cross

California State East Bay Alumni

Certification

California State Licensed Contractor (Concrete Specialty)

California Notary of Public

Certificate of Blueprints and Estimating (SJSU)

ServSafe Food Handler

ServSafe Alcohol

Certificate of Proof Reading

American Red Cross First Aid

American Red Cross CPR

El Dorado County Mental Health Peer Leadership

COVID-19 Immunized and Boosted


Volunteer

SHARE Food Pantry (Stock, package, clean distribution center meet with clients)

Alcoholics Anonymous Meeting Secretary (Open fellowship hall, enroll speakers to speak at meeting, facilitate meeting, support members)

Alcoholics Anonymous Teleservice Operator (serve on telephone hotline, dispatch referrals, give information)

El Dorado County Wellness Center (encouraged social interaction in a safe and supportive environment)

Open Heart Kitchen (work in all aspects of community kitchen preparing meals for the needy and hungry)

Livermore Homeless Refuge (work overnight shift to maintain a safe environment and serve breakfast and snacks)


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Psychotropic Medication Knowledge
  • Mental Health Support
  • Peer Counseling
  • Suicide Risk Assessments
  • Dialectical Behavior Therapy
  • Cognitive Behavior Therapy
  • Mindfulness practices
  • Community Involvement
  • Substance Abuse Counseling
  • Post-Traumatic Stress Disorder Management

Timeline

Counselor

SummitView Children And Family Services

Corporate Secretary / Office Manager

Fine Line Sawing And Drilling, Inc.

Publications Manager

C & C Laboratories

Server

Ponte Palmero Retirement Village

Customer Service Representative

Mervyn's Department Store

Professional Certificate - Blueprints And Estimating

San Jose State University

Bachelor of Arts - Sociology And Social Services

California State University Hayward

Associate of Arts - Liberal Studies

Ohlone College

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Terilyn Fountain