Lead Registrar with a strong background in student records, enrollment processing, and transcript management in charter school settings. Handles state reporting, transfers, withdrawals, attendance updates, and family inquiries with accuracy, confidentiality, and clear communication while supporting smooth office operations and record retention.
Overview
32
32
years of professional experience
Work History
Lead Registrar
American Academy Charter School
Parker, CO
05.2019 - Current
Managed student enrollment and records processes for charter school operations.
Maintained accurate transcripts, schedules, and cumulative files, ensuring integrity of student information systems.
Coordinated student transfers, withdrawals, and enrollment verification requests.
Ensured compliance with school records policies and confidentiality requirements.
Processed attendance, grade, and demographic updates to ensure timely and accurate student records.
Assisted families and staff with registration inquiries and records requests, enhancing communication and support.
Organized official reports, audits, and record retention for charter school administration.
Responded promptly to inquiries from parents or guardians concerning their child's academic progress or other matters relating to the Registrar’s Office.
Student Data Assistant
American Academy Charter School
Parker
01.2017 - 01.2019
Maintained accurate student records in charter school data systems and confidential files to support data integrity and accessibility.
Assisted staff with records requests and data inquiries to ensure timely access to vital student information.
Reviewed enrollment forms for completeness and accuracy.
Updated contact information in student information databases.
Prepared attendance summaries for teachers and administrators.
Sorted and categorized paper files for easy retrieval in school offices. and electronic records for school offices.
Conducted research into new technologies and methods to enhance data collection, manipulation, storage, retrieval, and visualization processes.
Instructional Assistant
American Academy Charter School
Parker
01.2013 - 01.2016
Monitored student behavior to foster a positive and orderly learning environment.
Monitored students in class, hallways, and cafeteria to reinforce adherence to school rules.
Supervised students during transitions, meals, and school activities.
Prepared instructional materials to enhance engagement and support effective learning in American Academy Charter School classrooms.
Developed positive relationships with students, parents, colleagues, administrators, and community partners.
Medical Editor/Transcriptionist
Nuance Communications
Remote, MA
01.2011 - 01.2013
Edited medical transcripts for Nuance speech-recognition documentation.
Reviewed dictated reports for grammar, spelling, and clinical accuracy.
Corrected errors in reports, ensuring clarity and accuracy for optimal patient care.
Applied style guidelines to maintain consistent healthcare terminology.
Verified patient names, dates, and provider references to ensure alignment with source audio.
Streamlined formatting in electronic medical records and transcript files for improved readability and compliance.
Medical Editor/Transcriptionist
Celerity Solutions Group, LLC
Remote, CO
01.2008 - 01.2011
Edited medical transcripts for Nuance speech-recognition documentation to ensure clarity and accuracy in patient records.
Reviewed dictated reports for grammar, spelling, and clinical accuracy to enhance quality of patient documentation.
Identified and corrected errors in reports to safeguard patient care and uphold clinical standards.
Verified patient names, dates, and provider references against source audio to maintain integrity of patient records.
Marked unclear dictation for review, facilitating accurate and reliable final reports. for clarification, facilitating accurate final reports.
Applied style guidelines to maintain consistent healthcare terminology.
Medical Editor/Transcriptionist
Spheris, Inc.
Remote, TN
01.2003 - 01.2008
Edited medical transcripts for Nuance speech-recognition documentation to enhance clarity and precision.
Reviewed dictated reports for grammar, spelling, and clinical accuracy.
Corrected errors in reports to ensure accuracy and safeguard patient care.
Applied style guidelines to maintain consistent healthcare terminology.
Verified patient names, dates, and provider references to enhance accuracy of medical records.
Corrected formatting in electronic medical records and transcript files.
Flagged unclear dictation to uphold integrity and reliability of medical documentation.
Medical Editor/Transcriptionist
Celerity Solutions Group, LLC
Remote, CO
01.2001 - 01.2002
Edited medical transcripts for Nuance speech-recognition documentation.
Reviewed dictated reports for grammar, spelling, and clinical accuracy.
Corrected errors in reports, ensuring accuracy and safeguarding patient care through meticulous review.
Transformed medical jargon and shorthand into clear terminology, enhancing understanding for healthcare professionals.
Applied style guidelines to maintain consistent healthcare terminology.
Verified patient names, dates, and provider references against source audio.
Corrected formatting in electronic medical records and transcript files.
Flagged unclear dictation for review, promoting clarity and accuracy in final documentation.
Leasing Consultant
Archstone Communities
Denver, CO
01.1999 - 01.2001
Conducted community tours of apartment homes, highlighting amenities and fostering relationships with prospective residents.
Processed lease applications and prepared rental agreements, ensuring a smooth onboarding experience for new residents.
Prepared lease agreements, collected security deposits and rent payments from tenants.
Followed up with prospects using phone, email, and community database systems.
Maintained resident records and updated leasing documents in property management software.
Coordinated move-ins, move-outs, and apartment availability with site staff.
Addressed resident inquiries and resolved issues, enhancing satisfaction and community engagement within Archstone apartment communities.
Administrative Assistant
Susquehanna Bancshares, Inc.
Lititz, PA
01.1998 - 01.1999
Managed executive calendars by organizing appointments and meetings efficiently. and coordinated meetings across Susquehanna Bancshares departments.
Drafted memos, letters, and internal reports for administrative teams.
Handled phone inquiries by delivering accurate information and assistance to clients. by providing information and assistance to clients. and emails to provide information, resulting in effective business correspondence.
Supported banking operations with confidential account records and customer correspondence.
Supported compliance initiatives by ensuring adherence to regulations and guidelines. and maintained accurate administrative records.
Prepared loan files, payment documents, and branch paperwork for review.
Customer Service Representative
Colorado Access HMO
Denver, CO
01.1995 - 01.1997
Assisted Colorado Access HMO members with benefits, eligibility, and plan questions.
Clarified claims status, billing concerns, and covered services to enhance member understanding.
Resolved routine complaints and escalated complex issues to ensure timely resolution and member satisfaction.
Explained plan rules, authorization steps, and appeal options to empower members in navigating their healthcare.
Reviewed enrollment details and updated member records in service systems.
Documented member interactions following Colorado Access HMO service standards.
Protected member privacy while handling sensitive healthcare information.
Education
Some College (No Degree) - Business Administration
Colorado Christian University
Lakewood, CO
1996
Medical Transcription and Editing Certifications
Medical Transcription Education Center
Fairlawn, OH
1998
Skills
Enrollment management
Student information systems
Records management
Transcript auditing
Enrollment processing
FERPA compliance
Compliance reporting
Database administration
Database oversight
Report generation
Data analysis
Cross-department collaboration
Timeline
Lead Registrar
American Academy Charter School
05.2019 - Current
Student Data Assistant
American Academy Charter School
01.2017 - 01.2019
Instructional Assistant
American Academy Charter School
01.2013 - 01.2016
Medical Editor/Transcriptionist
Nuance Communications
01.2011 - 01.2013
Medical Editor/Transcriptionist
Celerity Solutions Group, LLC
01.2008 - 01.2011
Medical Editor/Transcriptionist
Spheris, Inc.
01.2003 - 01.2008
Medical Editor/Transcriptionist
Celerity Solutions Group, LLC
01.2001 - 01.2002
Leasing Consultant
Archstone Communities
01.1999 - 01.2001
Administrative Assistant
Susquehanna Bancshares, Inc.
01.1998 - 01.1999
Customer Service Representative
Colorado Access HMO
01.1995 - 01.1997
Some College (No Degree) - Business Administration