Terlesa Cowart

• Front desk reception support
• Provided professional clerical support
• Obtained and gave information related students by telephone
• Distributed cell phones to students at early dismissal or dismissal
• Provided telephone coverage.

• Front desk reception support
• Provided professional communication in person, on phone, e-mail and mail
• Managed multiple data entry projects
• Handled sensitive information in confidential manner
• Brightwheel 'champion

Assisted with performing office management and clerical skills.

• Assisted with Emergency Rental Assistance Program EPPI 2
• Processed City of Rochester/Monroe County households with emergency need for assistance with rental arrears related to Covid 19 pandemic
• Households completed applications with agency administering program, be interviewed, and provided required documentation based on their individual needs
• Landlords could apply for resident with their consent
• This generated electronic database
• The applications were analyzed, and checks were distributed to the landlords if approved.

• Assisted owners with leasing their properties to prospective tenants
• This included marketing properties, preparing lease documents and screening prospective clients to qualify them
• Assisted with performing office management and clerical skills.

• Designed e-filing database that reduced the front office receptionist time by 50 percent with customer service from paper to paperless
• Created invitations, programs and flyers for the organization
• Taught incoming interns how to deliver great customer service.

• Revised emergency agencies contact information into a national data bank.

• Capturin words spoken by everyone during a court or deposition proceeding
• Prepared verbatim transcripts of proceedings, which safeguarded legal process and serves as official record of transcripts.

• Completed and submitted weekly time sheets
• Researched the goals and successes of competitive agencies.

• Reviewed contracts and leases for assignment
• Prepared abstracts for contracts and leases (commercial real estate)
• Obtained and prepared corporate documents, including cancellations, commencements, extension, modifications, renewals and surrender agreements.