Summary
Overview
Work History
Education
Skills
Timeline
Generic
Terra Coffey

Terra Coffey

Grand Junction,CO

Summary

Highly motivated and customer-focused professional with a proven track record in the service industry. I am seeking a serving/bartending position. I am eager to contribute to a dynamic team. I possess excellent interpersonal and communication skills, that is demonstrated through successful interactions with diverse clientele. I am adaptable and quick to learn, leverage a proactive and solution-oriented approach to overcome challenges and achieve objectives. I thrive in a fast-paced environment and maintain composure under pressure while consistently delivering exceptional customer experiences.

Overview

4
4
years of professional experience

Work History

Manager / Bartender

08.2020 - Current
  • Lead and manage daily restaurant operations, from service delivery to high quality standards, while achieving customer satisfaction
  • Oversee a team of 15 employees by providing training, coaching and performance evaluations
  • Nurture strong customer relationships, manage guest feedback, and resolve issues promptly
  • Collaborate with kitchen staff, all waitstaff and host team to ensure seamless operations for maintaining a positive atmosphere.

Office Manager

05.2020 - 08.2020
  • Greet and seat clients for closing
  • Process earnest money receipts
  • Manage incoming calls
  • Assist with post closing items and recordings
  • Maintain and stock closing rooms.

Education

Bachelor of Science in Event and Meeting Management -

Metro State University
Denver
2017

Skills

  • Time Management
  • Organization
  • Leadership
  • Customer Relationship Management
  • Team Collaboration
  • Adaptability
  • Problem Solving
  • Strong Work Ethic

Timeline

Manager / Bartender

08.2020 - Current

Office Manager

05.2020 - 08.2020

Bachelor of Science in Event and Meeting Management -

Metro State University
Terra Coffey